Tweet Share GraphTalk A.I.A: an end-to-end solution dedicated to contract management for Life, Pension, Health, and Property & Casualty insurance products How to achieve your digital transformation, stimulate demand and differentiate your offer? To face up to the major changes taking place in their industry, insurers have no other choice but to accelerate the implementation of a strategy that should combine technological innovations and marketing creativity. Digital transformation is at the heart of this strategy, which relies on the use of new communication networks as well as connected objects. GraphTalk A.I.A represents the core of DXC’s "Digital Insurance" platform, which also includes proven and recognised modules such as a multichannel portal (OmniChannel), a rate calculator (VP/MS) and a reinsurance module (SICS). Now also available on the cloud in SaaS (Software as a Service) version, GraphTalk A.I.A remains accessible regardless of the communication channel used by the different actors (prospects, customers, intermediaries, administrators, partners, etc.). The SaaS platform is the perfect choice for all market players, as it allows them to enjoy all the benefits of the solution at costs that are adjusted to its actual use, and, at the same time, to rapidly test new offers. Looking for a solution designed to perfectly integrate with your ecosystem? GraphTalk A.I.A can easily be deployed on the cloud. Thanks to its flexible architecture, it can be easily interfaced with third-party systems. The integration of GraphTalk A.I.A into your ecosystem via portals, intranets, or extranets relies on SOAP Web Services and REST APIs. This architecture offers numerous deployment possibilities that are adapted to the new mobility usages. In this respect, a multichannel front office application is proposed on our digital platform: OmniChannel. This state-of-art application (HTML5, CSS-3, Responsive Design) has been designed for a large number of user profiles: from the customer to the back office, including the agents, brokers, and partners. How to surpass your competitors thanks to an autonomous solution that accelerates time-to-market? GraphTalk A.I.A has been specifically designed to boost reactivity in five key areas: Flexibility of the product rules and of the calculation engine. Configurability of the business processes so as to meet the needs for new products and their administration requirements. Agile deployment of new distribution networks. Rapidity in configuring the requirements related to information management. Rapidity in testing both new products and updated products. Thanks to a large range of product parameterisation tools, business experts are able to be autonomous in the definition of their products. How to increase your service quality with a 360-degreee customer view? More than just allowing the view and use of the information collected about customers (customer and contract data, risk characteristics, selected coverages or accumulated savings, etc.), GraphTalk A.I.A allows insurers to develop and retain their portfolio thanks to a global and integrated customer approach. In addition, thanks to an individualised case management, offers made to customers are likely to be personalized according to the assessment of the customer's requirements and risk profile. How to take advantage of the "Big Data" and better control your decision-making process? Today, give value to and make appropriate use of their back office data is a crucial issue for insurers, not only for the purposes of driving and planning their activity, but also of personalizing their offer. GraphTalk A.I.A is a completely open solution that can be interfaced with most standard Big Data tools. As a matter of fact, data managed by GraphTalk A.I.A are available in real time and can be used by any decision-making tool of the market via ETL loading flows. Both dashboards and extracts designed to meet the requirements in terms of analysis, statistics, activity and performance monitoring are provided with the standard version. Looking for an internationally deployable solution? With a record of 110 implementations in 30 countries, GraphTalk A.I.A is an international multi-language, multi-currency and multi-company solution. The flexibility of the software in terms of product/contract structures combined with a modular definition of the processes allows insurers to respond to the current regulatory changes and business practices worldwide. How to re-energize your sales force through a fully parameterisable management of your distribution networks? GraphTalk A.I.A offers a full range of features that allow actual flexibility in the definition and management of insurers' distribution network structures, including hierarchical relationships and intermediary types. Commissioning management is also included in the scope of distribution network management.