CSC Wins Department of Labor National Contact Center Blanket Purchase Agreement
News Release -- January 11, 2011
FALLS CHURCH, Va., Jan. 11 – CSC (NYSE: CSC) announced today that the Department of Labor (DOL) awarded the company a blanket purchase agreement to support the department's National Contact Center (NCC). The agreement, which was awarded during CSC’s fiscal 2011 second quarter, has a one-year base period and four one-year options and a total ceiling value of $75 million.
Under the terms of the agreement, CSC will manage and operate the contact center, providing nationwide toll-free information services to DOL customers with questions about employment, unemployment, wages, workplace safety and health, pension and health benefits, workplace injuries and other related inquiries. CSC will also maintain all the necessary services, qualified personnel, material, equipment, hardware, software and facilities for the contact center.
“We are pleased to continue our 10-year relationship with the Department of Labor by providing the public with a reliable resource to receive consistent, accurate and current information assistance for all DOL programs,” said Aaron Fuller, president of CSC’s North American Public Sector Enforcement, Security & Intelligence Group.
CSC is a global leader in providing technology-enabled solutions and services through three primary lines of business. These include Business Solutions and Services, the Managed Services Sector and the North American Public Sector. CSC’s advanced capabilities include system design and integration, information technology and business process outsourcing, applications software development, Web and application hosting, mission support and management consulting. The company has been recognized as a leader in the industry, including being named by FORTUNE Magazine as one of the World’s Most Admired Companies for Information Technology Services (2010). Headquartered in Falls Church, Va., CSC has approximately 94,000 employees and reported revenue of $16.1 billion for the 12 months ended October 1, 2010. For more information, visit the company’s website at www.dxc.technology.