Document and Record Management System over SharePoint
Client:
Our client is a statutory board under the Ministry of Law. IPOS advises and administers the Intellectual Property (IP) regime, promotes its usage and builds expertise to facilitate the development of Singapore’s IP eco-system.Challenge:
- Complicated data structure (taxonomy)
- Large amount of records to be migrated and managed
Solution:
- Worked daily with customer in order to define file classification plan and record lifecycle
- Built up the solution based on many supported features of SharePoint 2013
Results:
- Delivered the project on time and on budget by leveraging the onshore/offshore model
- Successfully migrated documents from old system to new DRMS
Our client is a statutory board under the Ministry of Law. IPOS advises and administers the Intellectual Property (IP) regime, promotes its usage and builds expertise to facilitate the development of Singapore’s IP eco-system.
Technology
- SharePoint 2013
- .Net 4.5
Team Size
15 resources
Service Request
Our client needed a strong Document and Record Management System (DRMS) to support their daily work as a center of administrating Intellectual Properties of Singapore. The system must not only be able to manage millions of physical and non-physical records but also allow fast navigation to the exact record location within seconds. Moreover, there are requirements of integrating the DRMS to external systems like National Archiving System (NAS), Dynamics CRM and Outlook so that the records could be transferred back and forth between those systems.
Challenge:
- Complicated data structure (taxonomy)
- Large amount of records to be migrated and managed
- Must support quick retrieval of records
- Multiple integration points with other systems
- Restricted access to client’s environment due to high security requirement.
- Worked daily with customer in order to define file classification plan and record lifecycle
- Built up the solution based on many supported features of SharePoint 2013
- Customized the looks and feels of SharePoint 2013 and also its Record Management feature to match with client’s requirement
- Developed the physical data management module which contains label printing and borrowing process
- Developed custom solution for data import/export and integration with external systems.
- Delivered the project on time and on budget by leveraging the onshore/offshore model
- Successfully migrated documents from old system to new DRMS
- The system is currently under maintenance phase with potential enhancements in the near future.
*This success story was originally written by CSC, which is now a part of DXC Technology as of April 2017.
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