Digital Innovation Lab: Accelerating Your Digital Journey
Novel technologies and digital design for transformative solutions
Digital transformation isn’t an option; it’s an imperative. In Asia, we are taking a significant step to support customer on their digital transformation journeys with the launch of a Digital Innovation Lab at DXC’s Asia headquarters in Singapore.
At the innovation lab, researchers explore novel technologies, develop prototypes and create reference architectures for rapid deployment across the business.
The innovation lab also showcases a new digital design approach for delivering transformative solutions, focusing on five industries: financial services and insurance, healthcare, manufacturing, public sector, and consumer and retail.
The innovation lab enables DXC and its partners to co-create prototypes and solutions with customers and partners across Asia. Key technologies include artificial intelligence and machine learning, 3D printing, virtual and augmented reality, cyber security, robotics, blockchain, quantum computing and internet of things (IoT).
The innovation lab addresses four core functions:
- DXC global expertise
- Develop deep capabilities in emerging digital technologies
- Apply an industry point of view and use cases
- Leverage DXC differentiators including DXC Bionix and Platform DXC
- Digital solutions incubation
- Address challenges that affect the industry
- Provide a test bed for digital innovations
- Incubate new capabilities and skill sets
- Industry partnerships
- Grow Singapore’s expertise in digital technologies
- Work with existing alliance partners and introduce new frontier partners
- Foster interactions with local and regional ecosystems to accelerate adoption
- Customer engagements
- Showcase innovative solutions and user experiences
- Provide an environment to incubate prototypes
- Deploy design thinking, Lean Startup and Agile methodologies
The innovation lab is staffed by next-generation talent including chief technologists, data scientists and security experts working on deep technology competencies and cutting-edge solutions for our customers.
At the innovation lab, teams work with experts and a rich ecosystem of partners to create and deliver real solutions. Use cases include:
- Financial services
A banking or insurance customer seeking to improve customer service while reducing costs deploys a humanoid robot at each branch, which uses computer vision to determine the demographics of a visitor, or in the case of a current customer, identifies the individual and his or her existing product portfolio. This profile is then used to deliver customized sales and support.
- Healthcare
A healthcare customer seeking to reduce costs while delivering better care deploys a mobile application allowing patients to complete basic testing themselves without visiting a clinic. For example, by using computer vision to detect the outline of a foot, the likelihood of flat foot or high arch issues can be detected early and referred for treatment before the issue worsens (“prevention is better than cure”).
Download ‘Tackling the problem of antimicrobial resistance’ – a joint whitepaper between the DXC Technology Digital Innovation Lab team and Singapore General Hospital.
- Insurance
A banking or insurance customer seeking to improve customer service while reducing costs deploys a humanoid robot at each branch, which uses computer vision to determine the demographics of a visitor, or in the case of a current customer, identifies them and their existing product portfolio. This profile is then used to deliver customised sales and support.
- Manufacturing
A manufacturing, logistics or public sector customer seeking to obtain detailed data about the cities, machines and vehicles it supports deploys rapidly prototyped, connected IoT sensors. The sensors report status periodically, and when an event occurs, to a central data lake. From there, specialists can analyse the data, for example using artificial intelligence for forecasting, capacity planning and preventive maintenance.
Read the press release.