Create innovative business models that elevate the consumer experience and deliver measurable success
DXC innovates on the ServiceNow platform to improve our delivery and run capabilities, build new applications on the ServiceNow platform, and boost capabilities of DXC services. Our ServiceNow applications and ServiceNow cover a variety of use cases, including solving industry specific service challenges.
DXC Managed Services leverage the ServiceNow platform to reduce costs and deliver services.
Service management is becoming less about solving IT incident, change, and problem management needs, and more about solving for real business outcomes with real business value. Innovation is the key to survival. Beyond the ITSM applications native to ServiceNow, DXC strives to help you realize the full value of your ServiceNow platform and other cloud-enabled technology. What’s more, we extend service management capabilities rooted in IT to other business functions across the enterprise to help you improve efficiency and customer experiences. ServiceNow technologies extend DXC offerings in areas such as security, cloud platforms and enterprise workplace services.
Ground breaking work is happening across our business in areas such as:
- Bionix: DXC Bionix reinvents IT services delivery and accelerates businesses' digital transformations with a digital-generation services delivery model, providing intelligent automation at scale.
- DXC Security Platform with ServiceNow: DXC Intelligent Security Operations (ISecOps) combines our end-to-end portfolio of advisory services and managed security services, built and delivered on ServiceNow, to ensure comprehensive visibility across your enterprise.
- Managed Services for Microsoft Azure: With Azure-based solutions, we provide enterprise companies with the agility, flexibility, and speed needed in today’s world. We ensure Azure continually meets business needs, even as demand flexes, through our Advisory/Consulting, App Assessment and Migration, and Managed Services.
- Managed Services for AWS: We accelerate AWS timeline & benefits of public cloud to enterprise clients while ensuring operational predictability, financial transparency, compliance with IT standards, governance & security requirements.
- Service Integration and Management (SIAM): DXC Integration Solutions enables clients to manage end-to-end processes across their service providers and track overall performance and compliance. It provides a single entry point for requesting composite services, ensuring services are compliant and cost-effective. Cross-silo integration reduces manual steps, increases overall visibility, and streamlines approval and change management processes, which leads to automated and predictable provisioning.
- Service Desk Optimization: As part of DXC Workplace and Mobility, the DXC MyWork Portal (built on the ServiceNow platform) provides users with an end-to-end support experience for all types of user IT requests. We focus on engaging user interfaces to drive utilization, and then automate the processes behind the portal to drive user productivity and reduce IT expenditures.