Accelerate business transformation through applications
To survive and thrive, organizations must be extremely agile to meet ever-changing customer and employee demands. Modernizing the IT estate is key to achieving this agility. Unfortunately, many enterprises run applications that are holding them back from adopting the newer, digital technologies needed to meet today’s business demands. This impacts the business's overall ability to transform.
IT Modernization will only be successful if these applications and associated operating models can be transformed so they can deliver value. This requires leveraging 21st century platforms that operate across the entire enterprise technology stack and facilitate intelligent workflow automation, DevSecOps and Risk Management. The Now Platform® from ServiceNow supports these functions. ServiceNow’s continual product innovation also strongly positions it to support your modernization journey.
Considering business transformation, the question becomes: How far along the modernization journey is your organization?
Source: A Tale of Two Missions: From IT Modernization to Business Transformation, Leading Edge Forum 2019
Before embarking on a modernization journey, you need a strategy. DXC has defined three strategies for modernizing the IT estate:
All three strategies speak to the need for a holistic transformation of business processes and technology, underpinned by key platforms to facilitate the journey.
Powering IT modernization with the Now Platform® from ServiceNow
DXC has partnered with ServiceNow to deliver a “platform of platforms” that will enable and accelerate your journey to the 21st century by focusing on these principles:
As you progress on your modernization journey you will realize savings that will support the next phase of the journey. You just need to take the first step.
How DXC can help your organization modernize IT with ServiceNow
The DXC ServiceNow practice can help deliver your modernization program through our IT(X)M capabilities:
- IT Service Management: Lays the foundation for IT transformation and enterprise service management.
- IT Business Management: Aligns work with business goals to deliver what the business needs — and do it better, faster and cheaper.
- IT Operations Management: Accelerates the adoption of cloud services and enables agility without anarchy, and governance without bureaucracy.
- IT Asset Management: Modernizes your approach to asset tracking – both hardware and software – to enable transparency and drive savings.
How DXC can help your organization modernize IT with ServiceNow
DXC helps clients across industries modernize their IT. We have worked with clients in industries including insurance, pharmaceuticals, transportation, automotive, retail, energy, manufacturing and telecommunications.
In financial services, DXC helped a global investment bank simplify its applications onto a single SaaS platform, streamline its technology with structured application decommissioning, and automate functions with a smart service catalog. As a direct result of this work, the bank has lowered its OpEx spending on end users by $40 million, enjoying a 3x return on investment (ROI).
In aerospace and defense, DXC helped a major supplier migrate more than 230,000 employees to a modern SaaS platform and engage them with a unified IT and HR request center, optimized processes and automated cross-functional workflows. As a result, the company has lowered its costs by more than $10 million a year.
In healthcare, DXC helped a major consortium engage users with mobile apps, map IT to the business and simplify service delivery. The consortium has reduced assignment complexity by an estimated 50 percent, lowering its total cost of ownership (TCO) by more than $20 million.
For more information on how DXC can help your organization, please contact us.