We deploy next generation lean, analytics and automation for application performance
Managed services should match the application portfolio mix, aligning objectives & business drivers – Ours does.
DXC provides a transformative service for cohesive management of complex application portfolios, delivering rapid change & optimized stability through proven automation powered by DXC Bionix™.
Our automated application run service provides for service requests and managing incidents. We deliver accelerated enhancements with application change, security and patching. Finally our transform service provides project to product, process and technical support to add new business value.
DXC manages application portfolios by deploying next generation lean, analytics and automation. We integrate and operate diverse application portfolios ranging from modern cloud applications to traditional (legacy) applications. We deliver best in class productivity and service standards enabling customers to remain focused on their transformation strategies.
We enable customers to reduce application management costs, invest in digital strategies, and drive business growth. We drive our customers' shift of IT spend from operations to innovation, through an ROI-focused applications transformation and management delivery model. We offer flexible consumption-based pricing models that allow customers to dial up and down services according to their business requirements.
Managing diverse application landscapes for up to 40% less
DXC can transform applications management landscapes by deploying next generation lean, analytics and automation tools. Our capabilities mean we can integrate and operate diverse application landscapes ranging from modern cloud applications to traditional (legacy) applications. We deliver best in class productivity and service standards enabling customers to remain focused on their digital transformation strategies.
Our customers realize up to 40% of savings from their current applications management spend and experienced significantly improved quality of service.
We offer a full range of Applications Management services:
- Application Management Advisory: We can build a comprehensive plan and financial justification for applications management outsourcing and automation implmentation. To do this our experts conduct assessments of a customer’s current applications management maturity and service automation maturity.
- Application Management Services: DXC is a recognized leader in applications management (ISG Provider Lens 2019). Our comprehensive catalog of services are IT4IT-aligned and designed to provide full-stack support for all technologies and environments. They leverage truly global delivery capabilities supported by the industry’s leading technology partners.
- Application Service Automation: DXC Application Service Automation offers customers the ability to automate key process areas of applications service management to improve productivity, quality, and service consistency. Savings can then be banked or re-invested to accelerate an organization’s digital journey.
- Application Performance Management: DXC provides a comprehensive Applications Performance Management service. It manages application experiences through the lens of the customer’s customer, mitigating the business risk of failure through acceleration in detection, root cause analysis and problem resolution times.
- Application Management Services for Public Cloud: DXC offers a comprehensive set of applications management services for public cloud. The services are optimized to support applications running on AWS, Microsoft Azure and GCP cloud native capabilities. We can then integrate and operate the modern cloud native applications side by side with legacy applications.
Learn more about our packaged application services with SAP, Oracle, Workday, Salesforce.com and Microsoft Dynamics 365.
DXC Application Service Automation
DXC Application Service Automation provides an integrated suite of automation services to transform applications management
This results in up to 40% less effort required to support a typical portfolio versus a traditional non-automated service, DXC Application Service Automation increases capacity, improves quality and accelerates service delivery to the end customer.
DXC Application Service Automation is powered by DXC Bionix™, DXC’s next-generation services delivery model, which provides intelligent automation, leverages deep analytics, lean processes and leading automation capabilities. For our customers, this produces greater insight, speed and efficiency across the delivery ecosystem and managed services offerings.
Learn more about DXC Bionix™ and download the DXC Application Service Automation Overview.
Download the DXC Application Service Automation Infographic.
Why DXC?
- Cost savings — We deliver up to 40% savings on current applications management spend, by enabling continuous improvement across all aspects of service delivery (efficiency, automation and tooling, skills, and transformation).
- Speed to value — We rapidly transition the customers applications to DXC's Industrialized Delivery System leveraging our proven EDGE platform. Ongoing savings are delivered through service automation, agile and DevOps methods, and continuous improvement that drives efficiencies. Proven delivery methodologies resolve incidents quickly to minimize business impact.
- Business alignment — We deliver business results by aligning application delivery to critical business outcomes. Our “always on” operational dashboards allow customers to track metrics in real time. We ensure that cost and quality of service support the most important business operations.
- Service Automation — We extend traditional delivery models with next-generation technologies and utilize IP and co-investment through a world-class partner ecosystem.
- ISG, a leading global technology research and advisory firm, has named DXC Technology a leader in the Next-Gen Admin, Agile Development and Continuous Testing quadrants of their 2019-20 ISG Provider Lens™ Next-Gen Application Development & Maintenance Services report
- NelsonHall, a leading global analyst and research firm, has named DXC Technology a leader in Overall, Agile and DevOps NEAT quadrants of the their Agile DevOps & Automated Development Services report.
- At Dynatrace Perform 2020 in Las Vegas, DXC was presented with the Dynatrace Service Provider of the Year award for North America, as measured by total revenue, number of transactions and partner originated business. This achievement reflects the strong commitment and contribution of our teams. Read more.
- Flexible and Scalable engagement and consumption models
- Exponential reduction of manual labor through our next-generation AM powered by Bionix
- Global Delivery supporting 50,000+ applications resources delivering consistent service across 70+ countries, 37 strategic delivery centers and DTCs
- Business risk mitigated through solutions including DXC Service Automation, a proactive application monitoring solution to manage your business processes and customer experience
- Predictive and prescriptive applications management maximizes certainty of delivery outcomes against on-demand service level through the adoption of predictive analytics
- 60+ years of experience, presently serving over 1,000 customers, coupled with highest net promoter score of top 5 suppliers; consistently rated by market analysts as a Leader in Applications Management Services