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Overview
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Business Process Services Overview
Be agile in your business outcomes. DXC Business Process Services provide seamless digital integration of your front and back offices.
Countdown to Agile Process AutomationHow to deliver value in 90 days with digital agents
Digital agents are creating a new level of user experience for first-line support that’s fast, easy and useful.
Blockchain: Blockbuster or bluster
Blockchain’s value to business processes in the digital age.
Want to realize the potential of automation? Focus on an empathetic experience.
They promise a wealth of productivity and user satisfaction, but the reality of virtual and robotic technology is not as simple or smooth as it’s made out to be.
Leap to a new era - infographic
Actionable insights have an exponential impact on the process actions organizations can take to improve their business.
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Services & Solutions
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BPS Services & Solutions
Partner with DXC to drive your business outcomes. Our BPS Services and Solutions help you create seamless engagement across your front, middle and back offices. Gain key benefits such as accelerated service delivery, reduced costs, improved customer satisfaction and greater business value in a flexible, reliable and scalable manner.
Optimize and transform your enterprise business processes. Together, we can bring the technology edge to your digital customer. Let’s redeploy resources to richer engagements.
Customer Experience (CX) Maturity Self-Assessment
Time to self-assess. How mature is your customer experience?
Agile Process Automation
Digitally transform your business processes with intelligent automation as a service.
Customer Experience
Transform the ways you engage with your customers by bringing together innovative advisory, technology and workforce capabilities.
Cards & Payment Services
Process payments securely in today’s ever-evolving digital economy with payment and loan processing solutions.
Finance & Human Resources
Operate as a world-class finance organization and improve employee experience to advance your business for the digital era.
Insurance Business Process Services
Maximise resource efficiency, focus on core competencies
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Case Studies
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Business Process Services Case Studies
See our Business Process Services solutions in action.
APA Accelerates Speed to Value of Finance Processes
Learn how DXC transformed their financial systems and process after a merger.
Intercontinental Hotels Group Boosts Global Reach and Satisfaction
A decade after signing a groundbreaking managed services outsourcing contract with DXC Technology, IHG asked DXC to take responsibility for the performance and availability of critical business processes and business impact.
See More BPS Case Studies
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Insights
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Business Process Services Insights
We aim to create and share knowledge that helps you address your business opportunities and challenges. This section contains thought leadership pieces, white papers and other publications to help you respond to the emerging issues in Business Process Services.
Enlightened Automation: Take the Leap
Intelligent process automation (IPA) is about executing self-learning talent that adapts, operating wherever and whenever needed. Read our white paper.
Digital agents can transform customer experience
Sure, cognitive assistant technology saves money. More importantly, it drives transformative change.
Robotic process automation: Digitally empowering business processes
DXC's Stan Leong talks with TechRepublic about robots, automation and artificial intelligence.
Knowledge transfer is the key to business process outsourcing
In any outsourcing project, clients and outsourcers face a variety of challenges in order to understand, capture, transfer and protect knowledge. Here's a working plan.
Unleashing value throughout the digital agent journey
Addressing the evolving ‘always on’ service needs of customers is critical to business success.
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