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Our Company
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Our Company
A ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 13 years and has over 20 years of Enterprise Service Management Experience. With over 1,500 successful ServiceNow deployments in Australia & New Zealand, and 340+ managed ServiceNow instances globally, DXC enables customers to transform their mainstream business functions into modern digital workflows and build a digitally enabled enterprise.
About DXC ServiceNow Practice ANZ
Success is well defined, understood and mapped across everything we do and deliver. Learn more about how we are serving clients locally across Australia & New Zealand.
DXC and ServiceNow Global Strategic Partnership
Working together, DXC Technology and ServiceNow deliver world-class proven solutions that modernise workflows and processes across every aspect of an enterprise and accelerate technology-driven business transformation for a variety of industries.
Our People & Your Career
We recognise that people are the key to our success. That’s why we focus on attracting, developing and rewarding the kind of staff our customers enjoy working with.
Knowledge 2020 is Going Digital!
DXC is proud to be a Diamond sponsor of Knowledge '20. Learn more about the new online format.
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Services & Solutions
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Services & Solutions
Working together, DXC and ServiceNow drive better employee experiences across your enterprise and ensure that you have the foundation to maximise value and build a successful digital future.Partnership at a glance
DXC’s expertise and ServiceNow’s technology expand service management capabilities across the enterprise, spanning IT, security operations, customer service management and human resources (HR) service delivery.
Comprehensive ServiceNow offerings powered by DXC BionixTM, our data-driven approach to intelligent automation, can be deployed to meet client requirements as a managed service.
Clients can transform, run and innovate solutions for processes they manage internally on the Now® Platform.
DXC has delivered more than 4,000 ServiceNow customer deployments and manages over 340 instances around the world.
Advisory Services
Our advisory team helps you develop and realise your service management strategy. With over 400 certified ServiceNow experts, we will assist you in creating a service management strategy, roadmap, and KPIs to guide the effort and to operationalise.
Operational Resilience
Disruption to services, systems and process will occur, but it’s an organisations ability to continuously respond, recover, prevent and most importantly learn and adapt from service disruption. Learn why OR needs to be a core organisational capability.
Crisis Management & Communications
Quickly respond to critical incidents by orchestrating response teams and plans, while maintaining a 360° view of the situation with DXC Coporate Incident Response.
Governance, Risk & Compliance (GRC)
We have a library of pre-built GRC polices and risk frameworks that act as implementation accelerators for the ServiceNow GRC modules, developed by our GRC SMEs with decades of experience.
Transformation and Implementation Services
With over 4,000 successful programs delivered over the past 10 years, we can lead your organisation through a variety of programs such as ITSM transformation, IT Asset and Operations Management optimisation, and ServiceNow Platform implementation.
License Optimisation and Procurement
With over 3,300 successful implementations, we have the experience and expertise to advise on how to get the most value out of your ServiceNow investment. We will guide you on the right license mix and assist with the day-to-day instance management.
Optimisation and Run Services
We help enterprises maximise the value of their ServiceNow investment. Engagements range from KPI-focused programs to drive adoption of the platform to testing efforts to preparing for new releases to break-fix and feature enhancement efforts.
Application Modernisation Services
We offer Application Modernisation services on the ServiceNow platform to replace aging legacy tools and custom applications and extend the capability of the platform to manage unique processes and workflows.
QuickStarts
Our ServiceNow QuickStarts offerings help you take the first steps towards ServiceNow-led transformation. These offerings are designed to let you start small before you fully invest to minimise risks and maximise business benefits.
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Insights & Case Studies
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Insights & Case Studies
Our experience enables us to harness the best ideas, practices and solutions to help customers solve complex business challenges. See our ServiceNow solutions in action.
World Vision Australia focuses on service excellence on their digital transformation journey
World Vision Australia enhances user experience and IT efficiency to ensure its resources are used as efficiently and effectively as possible to bring maximum support to those in need
Driving innovation through the modernisation of IT self-service and regulatory compliance
Learn how a regional financial services organisation addressed mandatory compliance requirements and improved employee experience with the implementation of ServiceNow IT Service Management Portal.
Overcoming disruptions and coming back stronger: Starting the journey to a more resilient organisation
In today’s fast-moving, customer-centric world, organisations need to be more resilient than ever. The question is: Where should you start? Find out more.
DXC Technology unifies HR service delivery with ServiceNow
Learn how DXC replaced its siloed legacy systems with ServiceNow, creating a unified service centre delivering consistent, intuitive and effortless HR services to every DXC employee.
APRA’s prudential standard on information security
What CPS-234 means to enterprises in the finance and insurance industries.
World Vision Australia focuses on service excellence on their digital transformation journey
World Vision Australia enhances user experience and IT efficiency to ensure its resources are used as efficiently and effectively as possible to bring maximum support to those in need.
Hudson Uses ServiceNow to Streamline Processes and Let Users Self-Serve
Global talent solutions company implements ServiceNow solution to plan, design, deliver, operate and control IT services.
IPCA Uses ServiceNow Platform to Support 3,000 Restaurants
To help build a competitive environment for franchisees, IPCA implements a cloud-based service desk platform to automate and standardise business processes.
University of Tasmania uses Self-Serve with Service Portal Implemented by DXC
DXC assists the University of Tasmania by providing a service portal, based on ServiceNow, which enables users to self-service.
At your (digital) service: it’s time to upsize your digital transformation
Whilst starting small may be right, the time for thinking small is over.
Webinar: Mind the HR Gap
Learn how DXC and ServiceNow are helping enterprise clients automate their HR processes to better attract and retain talent while driving greater agility and operational efficiency.
VIEW LOCAL CASE STUDIES
VIEW LOCAL INSIGHTS
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News & Events
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News & Events
Browse DXC and ServiceNow’s latest news and events as we power the Digital Enterprise together.
DXC Technology was recognised by ServiceNow as their Global Industry Solutions Partner of the Year 2019.
DXC Proudly Sponsors the ServiceNow Future of Work Tour 2019
DXC Technology Extends its Leading ServiceNow Practice with Acquisitions of TESM and BusinessNow
DXC Technology Acquires Logicalis SMC, Expanding its Position as a Leading ServiceNow Integrator
DXC Proudly Sponsors Knowledge19
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A ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 13 years and has over 20 years of Enterprise Service Management Experience. With over 1,500 successful ServiceNow deployments in Australia & New Zealand, and 340+ managed ServiceNow instances globally, DXC enables customers to transform their mainstream business functions into modern digital workflows and build a digitally enabled enterprise.
