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About
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DXC Eclipse
DXC Eclipse helps enterprise and mid-market organisations to digitally transform their business and move to the cloud with cost-effective, rapid projects that offer lower risk and are delivered in a faster time to market using Microsoft applications.
We are dedicated to delivering business-improving software and solutions built on Microsoft Dynamics with the highest levels of customer service and support.
The largest independent Microsoft Dynamics partner in the world, the DXC Eclipse team in Australia, New Zealand and the Pacific supports over 1,200 customer sites in the region. We specialise in new implementations and upgrades to cloud-based industry-specific solutions, powered by Microsoft Dynamics 365.
Watch: Gough Group experienced measurable business benefits soon after the go-live of Dynamics 365.
Why DXC Eclipse
We believe that every customer deserves a successful project implementation – one that is delivered rapidly to return value back into the business.
Our People & Your Career
It’s the team behind your project who will ensure its success. Our DXC Eclipse professionals bring years of experience to your project. We hire only the best so we can deliver projects faster with lower risk. Do you have what it takes to join DXC Eclipse?
Our Microsoft Relationship
We’re a global, highly awarded Microsoft Gold Partner and our relationship with Microsoft is fundamental to our success and it fuels our desire to be the best, world-class Microsoft Gold Partner for your business.
DXC Eclipse Blog
Read our blog posts for the latest industry and solutions information.
DXC Eclipse Corporate Profile
Download our brochure to get an overview of our organisation.
Read our case studies
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Solutions & Services
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Solutions & Services
DXC Eclipse will deliver the best solution for your business – whether you’re looking for a new implementation, an upgrade or support for your existing site.
We’re committed to making you successful, offering a full suite of design, implementation and support services.
As a global practice, DXC Eclipse supports some 4,000 active customer sites with our team of over 2,400 resources while maintaining a 98% customer retention rate.
DXC Services for Microsoft Business Applications
Value-added services to streamline your applications and build greater efficiencies within your team.
Microsoft Dynamics 365 – Enterprise Edition
A modern, intelligent cloud application bringing together CRM & ERP capabilities with BI and new technologies.
Microsoft Dynamics 365 - Business Central
Microsoft Dynamics 365, Business Central is developed for mid-sized businesses in the Microsoft cloud.
Microsoft Power Platform
Simplify, optimise and transform your organisational processes and get quick access to your data with the Microsoft Power Platform.
DXC Employee Health and Communication Crisis App
Organisations can stay connected with their staff using the Employee Health and Communication Crisis app developed by DXC Eclipse and built on the Microsoft Power Platform.
DXC Solutions for Microsoft Dynamics 365
Seamlessly extend the functionality of Microsoft Dynamics 365 for a deeper, more robust solution.
DXC Data and Intelligence for Microsoft
Supporting data-driven transformations through data platform and advanced analytic solutions.
DXC Platform Solutions for Microsoft
Solutions to deliver quick, predictable, efficient Microsoft Cloud deployment, integration and run time within your organisation.
Microsoft Dynamics ERP and CRM
Extending, upgrading or supporting your existing Microsoft Dynamics solution.
DXC Partner Products
Core solutions from our valued partner network.
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Industries
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Industries
At DXC Eclipse we deliver industry-based solutions in partnership with our customers.
Our industry-specific ‘Centres of Excellence’ ensure your project team is resourced with industry experts and applications specialists who know your business and can demonstrate how our combination of industry IP, custom apps, Microsoft technology and rapid implementation methodologies will result in a cost-effective project that will digitally transform your business.
Watch: DXC Eclipse customer Michael Hill Jewellers success story - Courtesy of Microsoft.
Banking & Finance
Streamline processes, enhance customer engagement, improve sales and revenue with Microsoft Dynamics.
Government & Not for Profit
Reimagine how you interact with your constituents and citizens with Microsoft Dynamics.
Healthcare
Improve care and service offerings, cut costs, eliminate inefficiencies, and deliver better access to data for employees and patients with Microsoft Dynamics.
Architecture, Engineering & Construction (AEC)
Transform operations, improve project planning, gain better control of costs and deliver higher service levels with Microsoft Dynamics.
Manufacturing
Optimise your processes across operations, sales, service and support and deliver better products with Microsoft Dynamics.
Retail & Distribution
Deliver consistent, personalised customer experiences and optimise stock levels with Microsoft Dynamics.
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Customer Support
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Customer Support / Customer for Life
At DXC Eclipse we believe a customer is for life. That’s why we offer global, 24/7 on-going support and maintenance for our customers.DXC Eclipse Customer Care Centre
The DXC Eclipse Customer Care Centre is dedicated to delivering exceptional levels of customer service and a culture of continuous improvement by monitoring customer satisfaction with every support call closed.
Our Customer Care Practice offers the following services:
▶ Highly experienced and qualified consultants certified in their supported applications ▶ Unlimited number of calls to the support centre ▶ 24 x 7 x 365 support ▶ SLA Management ▶ A snapshot of any support activity is available through a Support Incident Report ▶ Access to eSupport, our 24 x 7 secure, online support portal ▶ Quality account management
From the moment you contact us, we log your query and promise a prompt response time. Regular or bespoke reports can be sent to anyone in your organisation summarising opened, closed and outstanding support incidents. DXC Eclipse’s Customer Case Centre service via the eSupport portal is available 24 hours a day, 7 days a week, 365 days a year.
Our email/telephone Customer Care Centre services are provided to all customers with a current Support Plan with DXC Eclipse.
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Insights & Case Studies
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Insights & Case Studies
At DXC Eclipse we like our customers to tell their stories and share their successes.
Find out more about what DXC Eclipse has to offer – share our wealth of knowledge and the depth of experience we have to offer.
Watch: DXC Eclipse customer Manuka Health success story - Courtesy of Microsoft.
On-Demand Webinars & Videos
Access the latest Webinars & Videos
Case Studies
Read how our solutions have helped take our customers to the next level.
Videos
Watch our Case Studies to find out how we have helped our customers.
Featured Implementation
Gough Group live with Dynamics 365 in 114 days.
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