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About
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DXC Eclipse
DXC Eclipse helps enterprise and mid-market organisations to digitally transform their business and move to the cloud with cost-effective, rapid projects that offer lower risk and are delivered in a faster time to market using Microsoft applications.
We are dedicated to delivering business-improving software and solutions built on Microsoft Dynamics with the highest levels of customer service and support.
The largest independent Microsoft Dynamics partner in the world, the DXC Eclipse team in Australia, New Zealand and the Pacific supports over 1,200 customer sites in the region. We specialise in new implementations and upgrades to cloud-based industry-specific solutions, powered by Microsoft Dynamics 365.
Watch: Retail Innovation with DXC Eclipse
Michael Hill Jewellers and Microsoft Dynamics 365.Why DXC Eclipse
We believe that every customer deserves a successful project implementation – one that is delivered rapidly to return value back into the business.
Our People & Your Career
It’s the team behind your project who will ensure its success. Our DXC Eclipse professionals bring years of experience to your project. We hire only the best so we can deliver projects faster with lower risk. Do you have what it takes to join DXC Eclipse?
Our Microsoft Relationship
We’re a global, highly awarded Microsoft Gold Partner and our relationship with Microsoft is fundamental to our success and it fuels our desire to be the best, world-class Microsoft Gold Partner for your business.
DXC Eclipse Blog
Read our blog posts for the latest industry and solutions information.
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Solutions & Services
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Solutions & Services
DXC Eclipse will deliver the best solution for your business – whether you’re looking for a new implementation, an upgrade or support for your existing site.
We’re committed to making you successful, offering a full suite of design, implementation and support services.
As a global practice, DXC Eclipse supports some 4,000 active customer sites with our team of over 2,400 resources while maintaining a 98% customer retention rate.
Watch: The World of Microsoft Dynamics 365
with DXC Eclipse.Microsoft Dynamics 365 – Enterprise Edition
A modern, intelligent cloud application bringing together CRM & ERP capabilities with BI and new technologies.
Microsoft Dynamics 365 – Business Central
An all-in-one business management solution for medium-sized businesses to connect your financials, sales, service and operations.
DXC Solutions for Microsoft Dynamics 365
Seamlessly extend the functionality of Microsoft Dynamics 365 for a deeper, more robust solution.
DXC Analytics for Microsoft
Unlock your data potential with BI and Analytics solutions.
DXC Platform Solutions for Microsoft
Solutions to deliver quick, predictable, efficient Microsoft Cloud deployment, integration and run time within your organisation.
Microsoft Dynamics ERP and CRM
Extending, upgrading or supporting your existing Microsoft Dynamics solution.
DXC Partner Products
Core solutions from our valued partner network.
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Industries
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Industries
At DXC Eclipse we deliver industry-based solutions in partnership with our customers.
Our industry-specific ‘Centres of Excellence’ ensure your project team is resourced with industry experts and applications specialists who know your business and can demonstrate how our combination of industry IP, custom apps, Microsoft technology and rapid implementation methodologies will result in a cost-effective project that will digitally transform your business.
Watch: DXC Eclipse customer Michael Hill Jewellers success story - Courtesy of Microsoft.
Banking & Finance
Streamline processes, enhance customer engagement, improve sales and revenue with Microsoft Dynamics.
Government & Not for Profit
Reimagine how you interact with your constituents and citizens with Microsoft Dynamics.
Healthcare
Meet and exceed patient expectations, regulatory compliance deliver continuity of care with Microsoft Dynamics.
Architecture, Engineering & Construction (AEC)
Transform operations, improve project planning, gain better control of costs and deliver higher service levels with Microsoft Dynamics.
Manufacturing
Optimise your processes across operations, sales, service and support and deliver better products with Microsoft Dynamics.
Retail & Distribution
Deliver consistent, personalised customer experiences and optimise stock levels with Microsoft Dynamics.
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Customer Support
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Customer Support / Customer for Life
At DXC Eclipse we believe a customer is for life. That’s why we offer global, 24/7 on-going support and maintenance for our customers.DXC Eclipse Customer Care Centre
The DXC Eclipse Customer Care Centre is dedicated to delivering exceptional levels of customer service and a culture of continuous improvement by monitoring customer satisfaction with every support call closed.
Our Customer Care Practice offers the following services:
▶ Highly experienced and qualified consultants certified in their supported applications ▶ Unlimited number of calls to the support centre ▶ 24 x 7 x 365 support ▶ SLA Management ▶ A snapshot of any support activity is available through a Support Incident Report ▶ Access to eSupport, our 24 x 7 secure, online support portal ▶ Quality account management
From the moment you contact us, we log your query and promise a prompt response time. Regular or bespoke reports can be sent to anyone in your organisation summarising opened, closed and outstanding support incidents. DXC Eclipse’s Customer Case Centre service via the eSupport portal is available 24 hours a day, 7 days a week, 365 days a year.
Our email/telephone Customer Care Centre services are provided to all customers with a current Support Plan with DXC Eclipse.
Microsoft Dynamics New User Training
DXC Eclipse provides a range of training courses for first time users of Microsoft Dynamics, designed to assist in the basic Dynamics functions.
These half-day courses are designed for new Dynamics users and cover an introduction to Dynamics functions such as screen navigation, understanding the user interface, customising user preferences and learning how to enter records, post transactions, perform enquiries and print reports.
To find out more about the Microsoft Dynamics New User Training, please contact us and we will provide you with the course details delivered in one of our local DXC Eclipse offices.
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Insights & Case Studies
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Insights & Case Studies
At DXC Eclipse we like our customers to tell their stories and share their successes.
Find out more about what DXC Eclipse has to offer – share our wealth of knowledge and the depth of experience we have to offer.
Watch: DXC Eclipse customer Manuka Health success story - Courtesy of Microsoft.
Customer References
Read from our customers in their own words.
Featured Insights
Take an in-depth look at our solutions and industry updates.
Case Studies
Read how our solutions have helped take our customers to the next level.
Videos
Watch our Case Studies to find out how we have helped our customers.
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