Powering the world of financial services
Customer:
Financial Services CompanyChallenge:
- Existing Oracle Exadata platform nearing end of life (and five generations behind latest version)
- Impending data centre move meant high risk in relocating old technology
- Requirement for a solution to accommodate future growth
Solution:
- Comprehensive build, upgrade and migration of old Exadata X2-2 environment to new Exadata X7-2 environment
- Three separate project phases involving several teams and vendors working in sync to run multiple activities in parallel
- DXC engaged to manage overall project and multiple parties involved
Results:
- Improved performance, cost- effectiveness and availability of Oracle databases
- Significantly improved batch run times allows a greater window to perform essential credit collection and other business critical functions
- The ability to process more orders in less time with lower latency, faster identification and response to customer trends
A prominent financial services provider in Australia and New Zealand, the company’s major product line is consumer finance. The organisation offers personal loans, credit cards, car loans, and personal insurance; and partners with some of the region’s most iconic and successful retailers driving retail finance business.
Challenge
With an existing Oracle Exadata Database Machine and related services nearing end of life and approaching maximum performance capacity, the organisation required a solution to meet their future needs.
Barely coping with current workloads, the company’s existing Exadata system (X2-2) was five versions behind the current version (X7-2) and could not accommodate future growth. In addition, the organisation had planned a production data centre move, presenting the ideal opportunity to start fresh.
Solution
Since DXC already supported the company’s full infrastructure stack, the team had first hand insight into the customer’s business requirements. DXC proactively undertook careful evaluation of platform options in order to determine the best fit-for-purpose solution.
The Exadata upgrade project was a large and extremely complex new infrastructure deployment with mission critical workloads, over 20 database upgrades, and 12 separate IT change events required to go live.
The solution involved several vendors who were involved in the implementation. Managed overall by DXC, all parties worked in sync to run multiple activities in parallel.
DXC led the design, build, upgrade and deployment/migration of the new environment with rigid milestone deadlines, in just three months.
DXC’s Red Rock team were responsible for negotiating the Oracle commercials and provisioned the technical elements of the new Exadata X7 infrastructure deployment, configuration and operational readiness.
Just one week prior to scheduled go live, the existing Exadata system starting failing and immediate implementation ahead of schedule was requested - which the DXC team was able to accommodate.
As a result of DXC’s expertise, the customer felt supported throughout the entire project.
Results
The new solution is engineered to deliver dramatically better performance, cost effectiveness, and availability for Oracle databases. It provides the financial services provider with increased performance and significantly improved batch run times (reduced by an average of two hours) with a greater window for the company to perform mission critical functions.
The financial services provider now has the ability to process more transactions in less time with lower latency, real-time visibility into systems, and faster identification and response to customer trends.
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