HealthPoint News
QUEENSLAND COUNTRY HEALTH FUND - NOW ACCEPTING EXERCISE PHYSIOLOGY
HealthPoint is pleased to announce that Exercise Physiologists can now claim for Queensland Country Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.
nib, AAMI, Apia, Qantas and Suncorp HEALTH FUNDS – LIVE WITH CLAIM SETTLEMENT!
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nib and its associated health insurance brands AAMI, Apia, Qantas and Suncorp are live with Claim Settlement from Thursday the 1st of February 2018.
DXC is pleased to announce that your successful payments from these health insurance brands will now be consolidated with payments from other Health Funds participating in DXC’S Claim Settlement Service and shown in your bank account as received from DXC.
Details of your transactions will be contained in your monthly statement issued by DXC.
This should make your reconciliations easier!
AAMI HEALTH INSURANCE BRAND NOW AVAILABLE ON HEALTHPOINT
HealthPoint is delighted to welcome AAMI Health Insurance brand on board. We continue to expand coverage of health funds available on HealthPoint. AAMI will accept claims from the following modalities for their members when using HealthPoint:
Acupuncture Chiropractic Dietetics Endodontics Exercise Physiology |
General Dental Myotherapy Naturopathy Occupational Therapy Optical Dispensary |
Optometry Oral Surgery Orthodontics Osteopathy Paedodontics |
Periodontics Physiotherapy Podiatry Prosthodontics Prosthetics |
Psychology Remedial Massage Therapy Speech Pathology |
Updated Health Fund Flyers by modality are also available here: Health Fund Flyers
Display this flyer in your practice to remind patients of the accepted private health funds from HealthPoint.
Your HealthPoint terminal will be automatically* updated to accept claims from AAMI as of Friday the 30th of June 2017. If you have any queries regarding this, please contact the DXC HealthPoint Support team on 1300 301 692 or the AAMI support team on 13 16 42 for assistance.
*Please ensure you select YES to accept updates from DXC.
WESTFUND - NOW ACCEPTING EXERCISE PHYSIOLOGY
HealthPoint are pleased to announce that Exercise Phyisologists can now claim for Westfund Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.
CBHS CORPORATE HEALTH FUND – LIVE WITH CLAIM SETTLEMENT!
CBHS Corporate Health Fund is live with Claim Settlement from Tuesday 23rd May, 2017.
CSC is pleased to announce that your successful payments from CBHS Corporate Health will now be consolidated with payments from other Health Funds participating in CSC’S Claim Settlement Service and shown in your bank account as received from CSC.
Details of your transactions will be contained in your monthly statement issued by CSC.
This should make your reconciliations easier!
CBHS HEALTH - LIVE WITH CLAIM SETTLEMENT!
CBHS Health Fund is live with Claim Settlement from Thursday the 27th of April 2017.
DXC is pleased to announce that your successful payments from CBHS Health will now be consolidated with payments from other Health Funds participating in DXC’S Claim Settlement Service and shown in your bank account as received from DXC (CSC).
Details of your transactions will be contained in your monthly statement issued by DXC (CSC).
This should make your reconciliations easier!
EMERGENCY SERVICES HEALTH FUND NOW AVAILABLE ON HEALTHPOINT
HealthPoint is delighted to welcome Emergency Services Health on board. We continue to expand coverage of health funds available on HealthPoint. Emergency Services Health will accept claims from the following modalities for their members when using HealthPoint:
Chiropractic |
General Dental |
Optometry |
Physiotherapy |
Dental Prosthetics |
Optical Dispenser |
Osteopathy |
Podiatry |
Endodontics |
Oral Surgery |
Paedodontics |
Prosthodontics |
Exercise Physiology |
Orthodontics |
Periodontics |
Speech Pathology |
Updated Health Fund Flyers by modality are also available here: Health Fund Flyers
Display this flyer in your practice to remind patients of the accepted private health funds from HealthPoint.
Your successful claims to Emergency Services Health will now be consolidated with payments from other Health Funds participating in DXC's Claim Settlement Service and shown in your bank account as received from DXC.
Details of your transactions will be contained in your monthly statement issued by DXC.
Your HealthPoint terminal will be automatically* updated to accept Emergency Services Health claims as of Monday 16th of January 2017. If you have any queries regarding this, please contact the DXC HealthPoint Support team on 1300 301 692 or the Emergency Services Health support team on 1800 703 703 for assistance.
*Please ensure you select YES to accept updates from DXC.
POLICE HEALTH, NOW ACCEPTING SPEECH PATHOLOGY
HealthPoint is pleased to announce that, Speech Pathologists can now claim for Police Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.
APIA, QANTAS AND SUNCORP HEALTH FUND BRANDS NOW AVAILABLE ON HEALTHPOINT
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HealthPoint is delighted to welcome Apia, Qantas and Suncorp Health Fund brands on board. We continue to expand coverage of health funds available on HealthPoint. Apia, Qantas and Suncorp will accept claims from the following modalities for their members when using HealthPoint:
Acupuncture Chiropractic Dietetics Endodontics Exercise Physiology |
General Dental Myotherapy Naturopathy Occupational Therapy Optical Dispensary |
Optometry Oral Surgery Orthodontics Osteopathy Paedodontics |
Periodontics Physiotherapy Podiatry Prosthodontics Prosthetics |
Psychology Remedial Massage Therapy Speech Pathology |
Updated Health Fund Flyers by modality are also available here: Health Fund Flyers
Display this flyer in your practice to remind patients of the accepted private health funds from HealthPoint.
Your HealthPoint terminal will be automatically* updated to accept claims from Apia, Qantas and Suncorp as of Monday the 16th of January 2017. If you have any queries regarding this, please contact the DXC HealthPoint Support team on 1300 301 692 or the Apia, Qantas and Suncorp support teams on 13 16 42 for assistance.
*Please ensure you select YES to accept updates from DXC.
CBHS CORPORATE HEALTH NOW AVAILABLE ON HEALTHPOINT
HealthPoint is delighted to welcome CBHS Corporate Health on board. We continue to expand coverage of health funds available on HealthPoint. CBHS Corporate Health will accept claims from the following modalities for their members when using HealthPoint:
Acupuncture |
General Dental |
Oral Surgery |
Podiatry |
Chiropractic |
Myotherapy |
Orthodontics |
Prosthodontics |
Dental Prosthetics |
Naturopathy |
Osteopathy |
Psychology |
Dietetics |
Occupational Therapy |
Paedodontics |
Remedial Massage Therapy |
Endodontics |
Optical Dispenser |
Periodontics |
Speech Pathology |
Exercise Physiology |
Optometry |
Physiotherapy |
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Updated Health Fund Flyers by modality are also available.
Display this flyer in your practice to remind patients of the accepted private health funds from HealthPoint.
Your HealthPoint terminal will be automatically* updated to accept CBHS Corporate Health claims as of Wednesday the 17th of August 2016. If you have any queries regarding this please contact the DXC HealthPoint Support team on 1300 301 692 for assistance.
*Please ensure you select YES to accept updates from DXC.
HEALTHPOINT - SERVICE RESTORED - 12th July 2016 - 1431pm (AEST)
Please be advised that HealthPoint service has resumed and claims are now able to be processed.
We apologise for any inconvenience, and will continue to closely monitor the service.
Should you continue to experience issues or have any queries please contact the DXC HealthPoint Support team on 1300301692 for assistance.
HEALTHPOINT SERVICE OUTAGE 12th July 2016
Please be advised that HealthPoint is experiencing a service outage and claims are currently unable to be processed.
We are working to resolve the issue asap.
Updates will be posted on a regular basis
We apologise for the inconvenience
ADDITIONAL HEALTHPOINT MAINTENANCE
In order to further optimise performance DXC HealthPoint has been scheduled for maintenance over the weekend of the 18th and 19th of June 2016.
HealthPoint will be unavailable for processing Health Fund claims during the following time period.
Saturday 18th June 2016 1800 (AEST)
to
Sunday 19th June 2016 0200 (AEST)
Should you have any queries please contact the DXC HealthPoint Support team on 1300 301 692.
We apologise for the inconvenience this may cause you.
HEALTHPOINT MAINTENANCE
In order to optimise performance DXC HealthPoint has been scheduled for maintenance over the weekend of the 4th and 5th of June 2016.
HealthPoint will be unavailable for processing Health Fund claims during the following time period.
Saturday 4th June 2016 1700 (AEST)
to
Sunday 5th June 2016 0800 (AEST)
Should you have any queries please contact the DXC HealthPoint Support team on 1300 301 692.
We apologise for the inconvenience this may cause you.
PHOENIX HEALTH FUND NOW AVAILABLE ON HEALTHPOINT
HealthPoint is delighted to welcome Phoenix Health on board. We continue to expand coverage of health funds available on HealthPoint. Phoenix Health will accept claims from the following modalities for their members when using HealthPoint:
Acupuncture |
Exercise Physiology |
Optometry |
Podiatry |
Chiropractic |
General Dental |
Oral Surgery |
Prosthodontics |
Dental Prosthetics |
Myotherapy |
Osteopathy |
Psychology |
Dental Technician |
Naturopathy |
Paedodontics |
Remedial Massage Therapy |
Dietetics |
Occupational Therapy |
Periodontics |
Speech Pathology |
Endodontics |
Optical Dispenser |
Physiotherapy |
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Updated Health Fund Flyers by modality are also available here: Health Fund Flyers
Display this flyer in your practice to remind patients of the accepted private health funds from HealthPoint.
Your successful claims to Phoenix Health will now be consolidated with payments from other Health Funds participating in DXC's Claim Settlement Service and shown in your bank account as received from DXC.
Details of your transactions will be contained in your monthly statement issued by DXC.
Your HealthPoint terminal will be automatically* updated to accept Phoenix Health claims as of Wednesday the 4th of May 2016. If you have any queries regarding this please contact the DXC HealthPoint Support team on 1300 301 692 for assistance.
*Please ensure you select YES when prompted by your terminal to download updates from DXC.
OPT TERMINALS NOW RETIRED
HealthPoint, in conjunction with CBA, is pleased to announce that the old OPT terminals with separate printers, modem and cabling have now been replaced.
If you still have an old terminal which has now been disconnected from the service please phone 1300 301 692 to arrange a new terminal.
HEALTHPOINT ISSUES - SERVICE RESTORED
7th April 2016 - 1049am
Please be advised that the HealthPoint Service has now been restored.
Claims are now able to be successfully processed.
We apologise for any inconvenience caused.
Should you continue to experience issues or have any queries please contact the DXC HealthPoint Support team on 1300301692 for assistance.
HEALTHPOINT ISSUES - 7th April 2016
Please be advised that HealthPoint is experiencing issues this morning where claims are unable to be processed.
We are working to resolve the issue asap.
Updates will be posted on a regular basis
We apologise for the inconvenience
OPTOMETRY NEWS – April 2016
Please be advised that as of the 1st of April 2016 your HealthPoint terminal will be updated with the latest Optometry item codes eligible for electronic claiming as advised by Optometry Australia.
You can find a copy of the latest codes here: Optometry Item Codes April 2016
Should you have any queries regarding these items please contact Optometry Australia on 03 9668 8500
If your HealthPoint terminal does not automatically update the codes please contact the DXC HealthPoint Support team on 1300301692 for assistance.
The following items are new and have been added to your terminal.
863. Disposable Contact Lens Supply - Multifocal - 3 months or less - Single
864. Disposable Contact Lens Supply - Multifocal - 3 months or less - Pair
DENTAL NEWS – April 2016
Please be advised that as of the 1st of April 2016 your HealthPoint terminal will be updated with the latest Dental item codes eligible for electronic claiming as advised by the Australian Dental Association (ADA).
You can find a copy of the updated codes here: Dental Item Codes April 2016
Should you have any queries regarding these items please contact ADA on 02 9906 4412
If your HealthPoint terminal does not automatically update the codes please contact the DXC HealthPoint Support team on 1300301692 for assistance.
The following items are no longer in use and have been deleted from your terminal.
281 – Course of non-surgical periodontal treatment.
282 – Continuation of periodontal treatment / maintenance
The following items have been renumbered.
576 is now 586. Crown – metallic – with tooth preparation – preformed
582 is now 526 or 536.
(526) - Adhesive restoration – veneer – anterior tooth – direct
(536) - Adhesive restoration – veneer – posterior tooth – direct
583 is now 556. Tooth-coloured restoration – veneer – indirect
The following items are new and have been added to your terminal.
026. Cone Beam Volumetric Tomography – Scan Acquisition – per appointment
059. Comprehensive head and neck cancer examination and risk assessment
075. Diagnostic modelling
087. Cone Beam Volumetric Tomography analysis and/or interpretation – small field of view
(less than one complete dental arch)
088. Cone Beam Volumetric Tomography analysis and/or interpretation – maxillary or mandibular dentition (single arch)
089. Cone Beam Volumetric Tomography analysis and/or interpretation – maxillary and mandibular
dentition (both arches)
090. Cone Beam Volumetric Tomography analysis and/or interpretation – temporomandibular joints only
091. Cone Beam Volumetric Tomography analysis and/or interpretation – orofacial structures
142. Tobacco counselling
223. Non-surgical treatment of peri-implant disease – per implant
233. Surgical treatment of peri-implant disease - per implant
234. Application of biologically active material
246. Maxillary sinus augmentation – Trans-alveolar technique – per sinus
247. Maxillary sinus augmentation – Lateral wall approach – per sinus
571. Adaptation of new restoration to existing removable prosthesis – per tooth
587. Crown – metallic – minimal tooth preparation – preformed
588. Crown – tooth-coloured – preformed
713. Provisional complete maxillary denture
714. Provisional complete mandibular denture
715. Provisional complete maxillary and mandibular dentures
723. Provisional partial maxillary denture
724. Provisional partial mandibular denture
824. Functional orthopaedic appliance – prefabricated
833. Removal of banding – per arch
872. Re-attachment of passive appliance – fixed
873. Repair of passive appliance – fixed
874. Removal of passive appliance – fixed
945. Low level laser therapy – per appointment
948. Dental acupuncture – per appointment
985. Repair/addition – snoring or sleep apnoea device
987. Recontour tissue – per appointment
The following items have been amended. Please refer to the ADA 11th edition publication for the amended definitions found here: ADA Eleventh Edition 2016 PDF
011, 012, 013, 039, 054, 061, 071, 072, 073, 113, 114, 115, 131, 165, 213, 231, 232, 235, 245, 324, 352, 381, 385, 387,393, 445, 618, 690, 711, 712, 721, 722, 727, 728, 737, 823, 825, 831, 841, 842, 843, 845, 851, 862, 881, 949, 961,965, 966, 968, 971, 982, 983, 984.
PODIATRY NEWS – April 2016
Please be advised that as of the 1st of April 2016 your HealthPoint terminal will be updated with the latest Podiatry item codes eligible for electronic claiming as advised by the Australasian Podiatry Council (APOC).
You can find a copy of the updated codes here: Podiatry Service Items April 2016
Should you have any queries regarding these items please contact APOC on 03 9416 3111
If your HealthPoint terminal does not automatically update the codes please contact the DXC HealthPoint Support team on 1300301692 for assistance.
The following items are no longer in use have been deleted:
001 Initial Consultation Brief (20 minutes)
141 Exercise Therapy
244 Footwear Modification - External
429 Foreign Body Removal (Subcutaneous)
The following items are new and have been added:
005 Comprehensive Service – Lower Limb Diabetic Complications
15 Acute Service – Lower Limb Injury – Diabetes Releated
16 Management Service – Lower Limb Diabetic Complications
119 Surgical Assessment
223 Custom Made Orthotic Negative Impression 3D
304 NWB Neg Impression Foot / Lower 1/3 of the Leg
344 Customised Nail Brace
413 Theatre Fee
421 Incision / Drainage of Lesion
438 Debridement of post operative wound
474 Excision partial nail / nail matrix permanent
475 Excision complete nail / nail matrix permanent
476 Excision or plastic correction of peri ungal tissue
492 Linear Repair
548 Nail and Root matrix excsion with sterilisation / each edge
HCF - MAINTENANCE
As part of a major system infrastructure upgrade, all HCF services, including the HCF Website, will be unavailable from 9.00pm (AEDT) on Friday 26 February 2016 until 8.00am (AEDT) on Monday 29 February 2016 . This closure impacts all electronic claiming and transactions for HCF Members and Health care providers.
HCF’s call centre will be open on Saturday and Sunday from 9 am to 5 pm, for limited services and basic information for urgent enquiries.
We apologise for the inconvenience this may cause you.
GMF HEALTH - LIVE WITH CLAIM SETTLEMENT!
GMF Health is live with Claim Settlement from Monday the 15th of February 2016!
DXC is pleased to announce that your successful payments from GMF Health will now be consolidated with payments from other Health Funds participating in DXC’S Claim Settlement Service and shown in your bank account as received from DXC.
Details of your transactions will be contained in your monthly statement issued by DXC.
This should make your reconciliations easier!
WESTFUND - NOW ACCEPTING MYOTHERAPY, NATUROPATHY, PSYCHOLOGY AND REMEDIAL MASSAGE
HealthPoint are pleased to announce that Myotherapists, Naturopaths, Psychologists and Remedial Massage Therapists can now claim for Westfund Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.
NAVY HEALTH - NOW ACCEPTING EXERCISE PHYSIOLOGY AND MYOTHERAPY
HealthPoint are happy to announce that Exercise Physiologists and Myotherapists can now claim for Navy Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.
ANZ HealthPoint – NOW AVAILABLE
DXC is pleased to announce a new banking partner, ANZ Bank, which is now participating in the electronic private health fund claiming product – HealthPoint.
ANZ HealthPoint is now available on the POS Turbo 2 terminal which will work on a dial up or broadband internet connection and offers HealthPoint, “payWave” functionality for eligible EFTPOS transactions and if required, Medicare rebate processing.
Enquiries should be directed to ANZ Merchant Enquires 1300 366 988 for further information.
Australian Physiotherapy Association Service Item Code Changes
As of the 1st of April, 2015 the APA have a new set of service item codes and descriptions to be used for HealthPoint claiming.
HealthPoint are updating User Guides, etc to reflect the changes.
In the meantime, a brief summary of the changes is below;
Item Description changes - Effective 1st April 2015
500 | Assessment Consultation |
505 | Subsequent Consultation |
520 | Assessment Consultation |
525 | Subsequent Consultation |
530 | Assessment Consultation |
535 | Subsequent Consultation S |
560 | Group Consultation |
561 | Class Consultation |
595 | Antenatal Exercise Class Consultation |
596 | Postnatal Exercise Class Consultation |
New items added - Effective 1st April 2015
506 | Long Subsequent Consult (2 Areas) |
526 | Long Subsequent Consult (2 Areas) |
536 | Long Subsequent Consult (2 Areas) |
582 | Neurological Rehabilitation |
591 | Custom made orthosis (upper limb) Consultation |
592 | Custom made orthosis (lower limb) Consultation |
593 | Pelvic Floor Physiotherapy |
Items Deleted - Effective 1st April 2015
509 | LONG CONSULTATION |
510 | LONG CONS 2 AREAS |
514 | EXTND CONSULTATION |
515 | EXTND CONS 3 AREAS |
519 | REHABILITATION |
550 | ANTENATAL EDU 1HR |
552 | ANTENATAL EDU 2HR |
555 | HYDROTHERAPY |
575 | CYBEX TESTING |
580 | CARDIAC REHABILTN |
590 | SPLINTS |
599 | ANTE-NATAL WRKSHOP |
You can find out more by contacting the APA.
Website at http://www.physiotherapy.asn.au
Police Health - now accepting Osteopathy
HealthPoint are happy to announce that Osteopaths can now claim for Police Health Fund members through their HealthPoint terminals.
HealthPoint will continue to update you and your practice as additional modalities and health funds come on board.
health.com.au live on HealthPoint – effective immediately
health.com.au is an innovative new health insurer which launched in April 2012. By embracing an online model, health.com.au have managed to break into the health insurance market and currently serves over 41,000 Members across Australia.
HealthPoint is delighted to welcome health.com.au on board. We continue to expand coverage of health funds available on HealthPoint. health.com.au will accept claims from the following modalities for their members when using HealthPoint:
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Updated Health Fund Flyers by modality are also available here. Display this flyer in your practice to remind patients of the accepted private health funds from HealthPoint.
Please note, health.com.au is not available on OPT terminals. To upgrade your terminal, call HealthPoint on 1300 301 692.
UniHealth Insurance - Now available
Launched 1st April 2014, Teachers Health Fund has announced the launch of UniHealth Insurance and UniHealth is now available for electronic claims. This new Health Fund is open to eligible members working in tertiary institutions (from lecturers to librarians and lab technicians, to administration and support staff at universities, TAFEs and vocational colleges), and their families.
For more information visit unihealthinsurance.com.au or call 1300 367 906
Medibank Private - Extended Operating Hours
Medibank Private has also extended their operating hours for HealthPoint electronic claims to 7 days. Medibank Private's operating hours are now Monday to Sunday 5:00AM – 23:59PM EST.
Budget Direct Health Insurance – Now available
Budget Direct Health Insurance is brought to you by GMHBA Limited and is now available on HealthPoint.