Retail & Distribution

Increasingly, a retailer's success is tied to its ability to provide relevant, accurate product information and to deliver consistent, personalised experiences that will keep shoppers engaged. This requires retailers to put the customer front and center to compete in today's retail landscape.

Our solutions change the way retailers work – with centralised operations connecting stores, e-commerce and customers to headquarters - all to create a scalable, optimised customer experience and build the foundation for continued success.

Whether your business is growing, expanding into new markets, or replacing outdated systems, we can help you create a customised and distinct digital strategy to address customer expectations and to differentiate your brand from your competitors with an approach that is unique to your organisation.

Let us guide you in optimsing your digital foundation – allowing you to focus on gaining brand advocates and growing your business.

Retail solution areas include:

• Point of sale (POS) systems - Manage transaction processing, cash and drawers, customer data capture, clientelling, inventory reports and much more.
  
  
• Online & in store (omni-channel) - Engage customers and support cross-channel selling with an information hub encompassing all integrated data and processes.
  
  
• Loyalty programmes - Configure and manage various components including tiers, rules, dates, discounts, points accrual, and redemption across channels.
  
  
• Store replenishment - Forecast the sales quantity of each product per day by store, maintain adequate stocking levels with timely replenishment and use data insights for correct order quantity, create purchase orders and invoices automatically.
  
  
• Merchandising - Centrally manage assortment including creation, scheduling, tracking as well as deep item hierarchies.
  
  
• Product lifecycle management - Get all staff on the same platform using the same data with a single system creating a single source of the truth.
  
  
• Landed costing - Fast transition of inventory, billing and freight tracking for better monitoring and customer updates.
  
  
• Credit control and collections - Integrated with accounts receivable and sales orders modules, improving cash flow, reducing bad debts and enabling new account risk scoring.