Integrated Marketing Services
Transform how you communicate and engage your customers, with Salesforce.
Whether it be Salesforce Marketing Cloud, Pardot, Social Studio, Datarama, Interaction Studio or Salesforce Community Cloud, DXC's leading Customer Experience practice can help take your marketing to new heights.
Personalise your Customer Experience and Compel Them to Action
Customer expectations are changing. Personalised experiences, innovative marketing automation and even predictive intelligence capabilities are fast becoming the new norm. Fortunately, with Salesforce Marketing Cloud, you’ll be able to meet them.
Salesforce Marketing Cloud makes it easy for you to attract more customers, nurture leads and create personalised customer journeys. Using their innovative, cloud-based technology you’ll be able to really get to know your customer and transform their interactions with your brand.
Watch our product demo on Interaction Studio at this year's Salesforce Live ANZ!
Features include:
- Communicate on mass, with personalised, dynamic content through email, SMS, telephony and push notifications
- Automate omnichannel customer journeys
- Design emails and landing pages that drive conversions, while taking into account the platform limitations, industry best practices and usability testing
- Publish, engage and report on different marketing tools and social media accounts in one dashboard
- Respond to your customers on social media through your Salesforce CRM
Hear from our customers:
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"When faced with challenges, DXC's experience shone through and was underpinned by open, honest communication. And they know how to have some fun along the way! Thank you DXC.” |
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"Despite the complexity of the challenges addressed, DXC was able to provide clarity and guidance, to help us focus on the right things at the right time. The turnaround time for the entire project was particularly fast, taking less than two months for the full implementation and integration of Salesforce CRM and Salesforce Marketing Cloud." Kate Cornick |
Tailored Service - Regardless of Your Stage of Digital Transformation:
1. Discovery and Advisory Services
Our leading Marketing Strategists will work with you through a discovery phase in order to offer tailored advice on issues such as:
- Digital strategy and roadmap planning
- UX/UI improvements
- Data discovery and analytics
- Customer journey mapping
- Existing solution assessment
- Usability testing and email redesign
2. Delivery and Implementation Services
Depending on your unique requirements, our team of Salesforce Marketing Cloud Solution Architects, Technical Architects, Developers and Functional Consultants will work with you to deliver services such as:
- New solution design and implementation (e.g. Salesforce Marketing Cloud, Pardot, Social Studio, Datarama, Salesforce Community Cloud etc.)
- Add-ons to an existing solution
- Cross channel campaign management
- Design support
- Front end development
3. Ongoing Support Services
Don’t be left high and dry. Our support team of campaign managers and offshore Salesforce Marketing Cloud Developers are here when you need, to offer ongoing support for services such as:
- Campaign management
- Offshore and nearshore resource augmentation
Why DXC?
Leveraging the full force of Salesforce technology and offering end-to-end services, DXC's dedicated Salesforce practice can empower you to transform your customer experience with confidence.
Our Customer Experience Practice at a glance:
Focus on customer success:
Our award-winning team has a proven track record, receiving multiple 5/5 CSAT ratings for partner engagement, while delivering successful customer outcomes and innovative customer experiences.
To learn more about our Customer Experience offering, contact us today!