ICT capability and support services
Support services for organisations that have a shortage of ICT infrastructure and/or capability due to COVID-19
As many organisations need to respond to the current global crisis, their mission-critical infrastructure and platform services are increasingly under pressure. Scaling capacity for existing application environments is becoming extremely challenging. Some suppliers have already announced significant global shortages, as both production and supply chains have been impacted.
How we can help:
DXC is extremely well positioned to rapidly augment customers’ existing infrastructure, cloud and platform capabilities within DXC or customer-owned data centres to assist with:
- Ensuring that customers can continue to run their business and deliver critical support to the A/NZ market as demands are placed upon their technology platforms.
- Quickly scaling up capacity, leveraging pre-configured capabilities from DXC’s multiple Australian-based data centres while also addressing regional data and regulatory requirements.
- Reducing risk associated with rapidly increasing demand for ICT requirements, including professional services and managed services designed to ensure that mission-critical platforms continue to operate under extreme stress.
- Eliminating the impact of ICT-reduced infrastructure production and supply chain.
With a growing emphasis to act quickly and pragmatically, these solutions are designed first and foremost to simplify and speed up scaling of operational capabilities for COVID-19 management.
- Public Cloud Services: DXC Cloud Solutions for Azure, AWS, VMware, Oracle and Google Cloud Platform enable organisations to build out and scale critical applications and data services to support the demanding challenges of the current environment. If you need a partner to engineer, deploy or manage your cloud platforms, DXC is able to mobilise talent to help you address your organisation’s needs.
- Private Cloud Services:
- VMware Cloud on AWS: a private cloud service that can be provisioned at speed, allowing your VMWare services to be delivered adjacent to your public cloud workloads. It can be provisioned within 3 weeks, delivering availability of up to 99.99%. The platform is elastic and is billed based on consumption. Use cases include scaling out workloads as needed and providing an integrated disaster recovery (DR) capability.
- Virtual Private Cloud (VPC): a private cloud delivered from DXC’s data centres, which can be provisioned within a week and deliver availability of up to 99.99%. The platform is elastic and is billed based on consumption with no minimum volume or term commitments. Use cases include scaling out workloads as needed and providing an integrated DR capability with short- and long-term capacity increases.
- Storage-as-a-Service (StaaS): leveraged all flash arrays for business-critical workloads (databases, virtual desktop infrastructures and compute), available for client workloads today, enabling rapid deployment and consumption. We have significant additional capacity available that can be delivered at very short notice by prioritising supply arrangements with partners such as Dell, HPE, Hitachi Vantara and Pure Storage, among others.
- Backup-as-a-Service (BUaaS): leveraged backup targets let customers bring their own backup software or leverage DXC-supplied capabilities. BUaaS uses dual-site high-performance backup platforms for active data backup and public cloud replication for long-term preservation of data.
We have capacity for rapid workload protection on DXC BUaaS environments that support all major backup software vendors (CommVault, Dell EMC, Veritas and Veeam). DXC can provide software and hardware or customers can bring their own and utilise our back-end storage target for backups. DXC can provide standard retention policies or align to a customer’s retention needs with backup data archiving to a low-cost target (Azure BLOB, AWS S3 Glacier).
Through DXC’s capabilities and relationships with our partners we are well placed to address challenges organisations face with ICT, support services and resources.