DXC Red Rock: Supporting mission critical Oracle information systems
Companies face a major challenge with continuing normal business operations in the midst of the coronavirus (COVID-19) pandemic. DXC Red Rock would like to extend our support to Oracle customers to help them maintain business continuity in the face of adversity and create plans to ensure safe working conditions moving forward.
Workforce health and safety planning
Oracle is providing free access to its Workforce Health and Safety solution to customers for the next year — or as long as they require — to help them deal with the coronavirus crisis. This offer, which is available to Oracle Human Capital Management (HCM) Cloud customers in production, will help clients manage key workplace health and safety issues. Organisations can assess their ability to respond to critical questions including:
- Who in my organisation has been exposed to the virus?
- Have the communal areas of the buildings been appropriately cleaned?
- Do we have adequate supplies for cleaning and for protecting staff?
- How do I reach staff to let them know an incident has occurred?
- Do I need to notify local public health authorities? What data should I share?
- How can I be sure we have followed up on an incident, and implemented corrective action?
Think of this module as serving as an “incident response button” that helps human resources (HR) professionals and managers answer these questions and take the appropriate action to keep employees safe.
The Workforce Health and Safety module automates the reporting of workplace incidents and issues. It helps organisations adapt to heightened health and safety concerns by automatically reporting potentially dangerous conditions such as the failure to clean a conference room after it’s been used. Under ordinary circumstances, this wouldn’t be a top priority, but now it’s critically important for the issue to be addressed immediately.
How can DXC help?
DXC can assist with the activation, fast tracking and deployment of the Workforce Health and Safety module.
Activation
Our HCM specialists are on-hand to help organisations access this Oracle offer.
Fast Track
Don’t have time or the capacity to stand this up? We are here to help!
Deployment
We can configure and launch the module. We can help with training as required.
Business Continuity Support
To assist Oracle customers to keep their businesses running, DXC Red Rock can provide critical support including:
- Access to important Oracle skills and expertise to supplement existing workforce capabilities
- Oracle skills-based outsourcing
- 24x7 Oracle support coverage
- Expanded support scope for the Oracle stack
- Additional system monitoring
- Business process outsourcing
- Critical incident management
- Explanation of the license implications of rapid business changes
DXC Red Rock is classified as an essential service provider due to the critical infrastructure and applications we support across ANZ.
We have skills located both onshore and offshore, with flexibility in working arrangements (available to work from secure sites; remote support options).
Oracle environment and capacity review
To help Oracle customers ensure secure, reliable and scalable operations, whilst optimising IT to increase efficiency and drive out costs, DXC Red Rock can provide:
- Performance and load impact assessments
- License optimisation services and compliance management
- Infrastructure capacity and health management
- Applications capacity and health management
- Cloud applications, infrastructure and platform management/assessment
As the #1 Oracle partner in Australia and New Zealand, DXC Red Rock’s experts are well-positioned to help keep your mission-critical Oracle information systems running during an emergency.