Case Studies
DXC provide businesses in Australia with best-in-class technology services across a range of industries. Browse our local case studies to learn how DXC partners with customers to drive digital transformation and discover how customers use DXC solutions to power their business.
Future proofed cloud modernisation
Guam Waterworks Authority modernised its core ERP systems enabling integrated business processes, automated reporting and employee self-service, providing increased efficiency and accuracy across all areas of the business and delivering improved water and wastewater services to Guam’s population.
Connecting the dots between people, process and technology
Leveraging human centred design and agile principles, online wine retailer, The Wine Collective, simplified and improved contact centre processes enhancing the customer and employee experience, resulting in increased productivity, cost efficiencies, and overall business growth.
Environmental sustainability start-up improves container recycling operations
Recycling scheme business systems and services supplier, Container Exchange Services, implement an end-to-end cloud solution with broad functionality to manage unique, business-critical, back-office operations and customer-facing requirements for Queensland government recycling initiative.
Helping government save lives and livelihoods
Delivering a fast, easy and secure centralised business registration portal for businesses to register for QR code services, significantly improves visibility of citizen movements providing more effective public health tracing for an Australian state government department.
Improving community safety
The implementation of a secure cloud-based solution enables this state government department to efficiently and effectively identify, manage and report on the location and status of critical infrastructure providing essential community services, ensuring service continuity, and meeting legislative criteria.
Putting customers first delivers industry-leading service improvements
The implementation of mobile-enabled, cloud-based customer experience solutions and new customer-facing apps improve internal processes, enhance the customer experience and leverage real time information to improve B2B and B2C services for leading diversified property group, Frasers Property Limited.
Powering in-store retail operations and boosting customer retention
By optimising in-store operations, customer service, and other retail processes, jeweller Michael Hill, has been able to successfully drive efficiencies, improve margins, and deliver stellar customer experiences.
Real-time reporting and a single view of the customer enriches communication
With marketing solutions now delivered in an efficient and more controlled environment, Australian health care fund, nib, has reduced operating costs, simplified workflow processes and enhanced customer experience, providing accelerated campaign time to market and a more personalised level of service.
Early detection and proactive prevention is vital to counter cyber attack
With proactive security monitoring for suspicious activity and robust cyber defence, a large Australian transport company is able to address continuously changing threats ensuring the prevention of potential incidents adversely impacting and disrupting business operations.
Fast, affordable and configurable broker technology platform
To provide easy access to policy, claims and administrative information, cyber insurance underwriting agency, Emergence, implemented a cost effective, intuitive broker interface delivering a modern, efficient user experience with comprehensive functionality.
Diversity and creativity of thought enables competitive advantage
Neurodiversity program addresses the demand for new talent and competition for resources in the IT industry, and achieves outstanding business results for National Australia Bank, one of the four largest financial institutions in Australia.
Modernised applications and optimised IT
An integrated, data-driven, cloud-based solution enables IR, a performance management solution provider, to streamline business processes, work collaboratively and seamlessly across the globe, and create a more transparent and effortless experience for employees.
Moving to a single stakeholder view for improved operations
To better inform government policy and improve community services, LaunchVic, an independent government agency, implemented a cloud-based solution enabling data-driven decision-making and increased stakeholder engagement.
Cloud-first digital customer engagement transformation
A large regionally-based life insurance organisation implements a contemporary customer engagement solution enabled by cloud-based operations, artificial intelligence, machine learning and flexibly configured application content.
Modernisation of IT self-service and regulatory compliance
Regional financial services organisation addresses mandatory compliance requirements and improves employee experience with fast and easy IT service desk access for its 20,000 internal users.
Taking a technological leap forward into the cloud
Australian property development company, Deague Group, implements a future-proofed enterprise resource planning platform to integrate its core business processes and provide anytime, anywhere access to systems.
Outdoor advertiser gets the message out with cloud-based solution
Improved financial modelling and real-time automated reporting enables JCDecaux to support an increasing number of advertising campaigns in the region, positioning the advertiser as an even more valuable business partner.
Robust data management improves veteran support services
Integrated, cloud-based solution provides easy access to real-time data enabling charity and not-for-profit organisation,
RSL DefenceCare, to obtain meaningful insights on service outcomes to make better decisions when helping customers.
RSL DefenceCare, to obtain meaningful insights on service outcomes to make better decisions when helping customers.
Optimised asset maintenance
Supplying essential services every day to over 1.7 million households and businesses, energy infrastructure operator, Jemena, digitised resource planning to improve scheduling coordination and work order execution.
Evolving operations to drive business
Digital transformation opens up new ways of working and enables powerful data-driven insights for food processing and packaging equipment manufacturer, tna solutions.
Organisational efficiency through digital transformation
Digital solution provides HerTechPath, a not-for-profit community of IT professionals, with a more sustainable way to continue inspiring women to pursue careers in the tech industry.
Customer experience apps move focus from paperwork to patients
Medical technology and services supplier, Device Technologies implements a cloud-based digital platform, streamlining key sales processes and delivering better customer self-service.
Reporting reinvented with centralised business intelligence
Manufacturer and supplier of grinding mill relining technologies and services, Russell Mineral Equipment implements a business analytics solution that lets users easily visualise data and quickly share insights across the organisation.
Integrated cloud-based solution
future-proofs operations
Digital transformation revolutionises financial, payroll, rostering and clinical systems enabling aged care provider, Adventist Retirement Plus, to better support its customers and become a smarter more efficient operator.
Three clouds strategy enables ongoing innovation
WaterNSW implements a consolidated, integrated information management solution to simplify business processes and enable better business decisions.
A single source of truth transforms business operations
With the implementation of an integrated, cloud-based ERP solution, Makinex, a manufacturer of innovative construction products, can now fully leverage its data to better understand business trends.
Integrated and intuitive employee experience solution
Agile workforce engagement platform with single sign-on self-service helps the staff of an Australian government organisation hire, work, engage and adapt in smarter ways.
Enhancing the lives of people with low vision or blindness
A co-designed peer-to-peer support platform provides Guide Dogs Victoria customers with access to information to increase social inclusion and digital participation.
Finance transformation journey to planning and reporting
Tronox, an integrated producer of titanium dioxide and inorganic chemicals, implemented a new cloud-based planning, budgeting and forecasting solution to drive business planning decisions.
Powering the world of financial services
A prominent financial services provider in Australia and New Zealand now has the ability to process more transactions in less time, real-time visibility into systems, and faster identification and response to customer trends.
Co-creating a proposed future
Melbourne-based La Trobe University utilised human centred design and agile delivery to help define and focus on improving student experience during peak periods so they felt more connected and engaged with an increased sense of belonging.
Digital strategy to support women in need
Fitted for Work, a not-for-profit organisation assisting women experiencing disadvantage and seeking employment, developed a digital strategy to drive new ways of working to support necessary growth and provide a better customer experience.
Moving from spreadsheet to cloud
With the implementation of a modern cloud-based alternative to spreadsheets and manual processes, financial planning is faster and reporting is easier for Meat and Livestock Australia.
Improved accuracy and reduced cost of asset maintenance planning
Leading Australian energy supplier automates and improves processes to deliver transparency, standardisation, accountability and cost savings.
Business transformation powers efficiency and cost savings
Integrated digital platform enables higher resource utilisation, improved workforce planning and lower operating and maintenance costs for Tasmanian electricity distributor, TasNetworks, positioning the organisation for greater innovation and future growth.
Digital transformation journey focuses on service excellence
With the implementation of a self-service management solution, humanitarian organisation, World Vision Australia, ensures its resources are used as efficiently and effectively as possible to bring maximum support to those in need.
End-to-end, cloud-based solution nurtures organic growth
With consolidated warehouse, production and accounting systems, specialty powdered milk manufacturer, Nature One Dairy, achieves greater efficiency, significant savings and more accurate inventory and quality control.
Improving customer engagement
A major upgrade of back-end business processes and moving applications to the cloud, was key to streamlining business operations and enabling improved consumer engagement for South Australian retail chain, National Pharmacies.
Simulator technology supporting the Australian Defence Force
Mobile on-board training system provides the Royal Australian Navy with enhanced training capabilities, delivering quality, speed and intensity that cannot be easily or cost effectively replicated in the real world.
Single, centralised, campus-wide code repository
The University of Sydney adopts a secure, fully maintained, centralised code repository providing academic researchers and students with a university-wide resource for code storage, management, review and collaboration.
Reporting time halved with transition to the cloud
Migration to a highly available cloud platform provides Australia's leading provider of first aid services, training and equipment,
St John Ambulance, with visibility into financial performance increasing forecasting efficiency and boosting user confidence.
St John Ambulance, with visibility into financial performance increasing forecasting efficiency and boosting user confidence.
Mobile access improves efficiency
With a 360-degree view of the customer and access to real-time, accurate information, specialty supplier, NHP Electrical Engineering Products is able to make better decisions, faster, 24x7, regardless of location.
Energy distributor gets a power boost
Power distribution network manager, SA Power Networks, migrates to an in-memory, high-performance relational database management system to improve analytics, speed transactions and meet stringent regulatory requirements.
Mapping great technology to outstanding business processes
To keep pace with the changing retail world, speciality jewellery retailer, Michael Hill, is on a mission to bring its data together onto one platform with a cloud-first strategy.
Enhanced engagement with customers
Future-proofed e-commerce transformation for fabric, craft and homeware retailer, Spotlight, creates a more personalised experience for customers, increasing satisfaction and building customer intimacy.
Cost effective cloud solution delivers
on-going savings
To stay at the forefront of technological change, not-for-profit, international aid organisation, the Fred Hollows Foundation, transitioned to the public cloud implementing a scalable, flexible and affordable solution with high levels of security.
Integrated cloud-based system brings finance, payroll and timesheets together
Digital consultancy, PS+C Group, implemented a comprehensive business management solution to provide better access to information, enabling staff to react faster to changing conditions and make smarter strategic decisions sooner.
Better information, faster
Ski apparel manufacturer and official supplier to the Australian Winter Olympic team, XTM, implements a fully integrated business management system providing improved processing across reporting, sales and stock control, enabling timely and informed decision making.
Reduced budgeting and planning cycle time increases productivity
Purpose-built, integrated cloud application automates budgeting and planning processes increasing efficiency and enabling more informed business decision-making for Little Real Estate, Australia’s largest independently owned real estate agency.
Greater operational efficiency and streamlined workflows
Royal Adelaide Hospital, one of the most technologically advanced healthcare facilities in Australia, implements an integrated messaging and workflow application allowing medical staff to collaborate and share data in real time, enabling timely provisioning of people and medical equipment and improved patient care.
Feature rich business solution enables quick and timely decision making
Independent dairy product manufacturing and distribution company, Procal, improves its business processing power and realises a range of day-to-day time-saving benefits.
Technology refresh transforms customer experience
Beyond Bank, one of Australia’s largest customer-owned banks, implemented a comprehensive cloud-based solution delivering significant new functionality, sophisticated reporting abilities, enhanced business performance, and a seamless, efficient and effective user experience.
Overhauled budgeting practices improve financial management
Queensland University of Technology implements a central portal to integrate financial data from across the university, significantly reducing the time required to produce consolidated budget reports and enabling more informed decision-making.
Supporting the statistical analysis of critical data in a timely manner
Cost effective and highly scalable, cloud-based data management and analytics solution with multi-layered security, enhances the ability of the Independent Hospital Pricing Authority, an independent government agency, to support its core business functions.
Mobility solution drives railway maintenance efficiencies
The implementation of an enterprise asset management solution improves the effectiveness and cost efficiencies of work order execution and empowers Queensland Rail maintenance crews to work more safely, productively and independently.
Cloud platform enables digital transformation
With the transition from on-premise to a hybrid cloud infrastructure, market leading water treatment and chemical distribution company, Ixom, now enjoys enhanced business functionality, greater commercial agility and reduced operational costs.
Shaping the skills, experience and readiness of our future workforce
DXC and TasTAFE embark on an innovative partnership to develop a collaborative placement program to up-skill students in technology providing direct work experience to prepare them for real-world working conditions, resulting in a high calibre labour pipeline for service desk operations.
Automated processes the driving force behind digital transformation
DSI Underground, Australia’s largest manufacturer and supplier of specialist strata reinforcement products to the underground and metalliferous mining sectors integrates its key business systems achieving improved efficiencies and real-time insights.
When the best form of defence is attack
Not content with just meeting its regulatory baseline, an Australian superannuation administration organisation commissioned extensive network penetration testing to safeguard against cyber attacks.
Tight control over operations
Integrated business management suite provides greater control over materials, planning and production, providing food and beverage manufacturer, Beston Global Food Company, with a granular level of insight allowing for improved decision-making, budgeting and forecasting.
Protecting IT and industrial networks from cyber threats
Major security upgrade protects Melbourne Water’s technology networks from the risk of cyber-attack, whilst accommodating the productivity needs of workers requiring scalable and safe access to cloud services.
Driving significant cost savings for automotive technology specialist
With the implementation of a fully integrated business management platform Dana Australia, one of the world’s leading automotive component assemblers, benefits from vastly improved inventory and supply chain management, better sales and order forecasting, and accurate reporting.
Richer information for better business control
Out of the box solution provides premier equity investment firm, Evans & Partners, with process automation and improved data capture enabling more informed business decision-making to accommodate increased business complexity and transaction volume.
Self-service solution supports 40,000 students and staff
The seamless implementation of a service portal at the University of Tasmania, enables the development of a service delivery strategy that improves end user experience and the use of existing resources.
Forging a fruitful strategic partnership to streamline business-critical processes
Leading Australasian beverage manufacturer, Frucor, becomes one of the smartest operators in the industry thanks to a world-class containerisation and warehouse management refit to replace manual processes with cutting-edge technology.
Cloud-based solution enables business transformation
To achieve a competitive edge in a disrupted marketplace, Australia’s number one auction and valuation specialist,
Pickles Auctions, undertook a whole-of-business transformation, implementing a cloud-based solution delivering improved productivity and providing decision makers with greater visibility into business and financial performance.
Pickles Auctions, undertook a whole-of-business transformation, implementing a cloud-based solution delivering improved productivity and providing decision makers with greater visibility into business and financial performance.
Streamlined processes and standardised visibility across corporate groups
Global talent solutions company, Hudson, implements self-service solution to effectively plan, deliver, operate and control IT services for internal and external users.
Transactional backbone integrates
back-office functions
With core processes automated and the availability of rich functionality, a multinational asset maintenance company runs its steady state business with greater efficiency and reduced cost.
Simplified, scalable and cost-effective
self-service solution
Cloud-based service desk platform automates and standardises business processes for franchisee owned and operated supply chain organisation, Independent Purchasing Company, providing a more profitable and competitive environment for its 3,000 plus Subway franchisees.