Bring your contact centre in to the digital age

Levels of customer service don’t stand still – so your contact centre can’t either! Meet the challenge of digital disruptors by enhancing the ways you interact with and respond to your customers. With digital technology, innovative CX tools, AI and core system integration, DXC enables organisations of all sizes to enhance their existing contact centres or transform their entire customer service operations.

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Integrated Contact Centre Cloud Technology

Embed it within the heart of your business

DXC Technology practices have the specialist expertise to integrate your digital contact centre with your key operational systems-combining the expertise of dedicated practices specialising in AWS, SalesForce, Microsoft Dynamics, SAP, Oracle and ServiceNow.

DXC System Partners
Salesforce
DXC Eclipse
Microsoft Dynamics
DXC Oxygen
SAP Platinum Partner
DXC Red Rock
Oracle
DXC ServiceNow
ServiceNow
Watch Amazon Connect in action
Amaze your customers
People

Personalise interactions with customers by integrating real-time data from your core systems.

Clock

Reduce call waiting times and smooth transfers between agents, so customers don't need to repeat themselves.

Human

Speed responses with Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU).

Tick

Enable effective self-service from their medium of choice and resolve their issues-fast.

Find out how an integrated, end-to-end contact centre solution could transform your customers’ experiences

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Want to know more?
Amazon Connect

Adaptive Customer Excellence at a glance

See how DXC brings Amazon Web Services and your ERP, CRM (and more) together

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Discover Adaptive Customer Excellence

Discover Adaptive Customer Excellence

Read how DXC rapidly deploys industry leading applications to deliver enhanced CX

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About DXC Technology

DXC Technology the world's leading independent, end-to-end IT services company,manages and modernizes mission-critical systems, integrating with new digital solutions to produce better business outcomes.The company's global reach and talent,innovation platforms,technology independence for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes. The company’s technology independence, global talent, and extensive partner network enable 6,000 private and public-sector clients in 70 countries to thrive on change. DXC is a recognized leader in corporate responsibility.

For more information, visit dxc.technology and explore THRIVE, DXC's digital destination for changemakers and innovators.

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