Getting platforms right when data is currency and partnerships a force multiplier
Author: Sonia Eland
With their ability to plug and play to consume services, platforms are today’s go-to business model. The agility allows organisations to embrace an ever-widening network — or ecosystem — of value-adding contributors. In this environment, data is the new currency and partnerships are the force multiplier — yet many organisations haven’t changed the way they partner or reward performance. Too many use outdated agreements and KPIs that are at odds with a successful platform business.