Reimagining Healthcare in the 21st Century
Author: David Pare and Ben Bridgewater
Different industries find themselves at varying stages in the disruptive cycle. Some — such as retail and banking — have been transformed beyond recognition and are now truly “digital first”. Others, such as healthcare, continue to follow 20th century models. Although digitisation is happening in areas such as radiology and home care, it is mostly confined to the back office rather than being widespread at the forefront of care delivery.
Healthcare and technology are equally complex, and it’s challenging to stay at the forefront of both in this rapidly evolving digital era.
We find that there are far more similarities than differences when it comes to digital transformation across industries. Healthcare is not as different as many who work in it would have you believe. We believe that healthcare would benefit from the same approaches that have been shown to be successful in other industries.
The 21st century health organisation needs to develop a compelling personal digital brand and purpose, upgrade digital tools and abilities, exploit digital to enhance productivity, collaborate at speed, lead by example, and listen, learn and apply value-based leadership.
