Combating COVID-19

Supporting your organisation and people with business and IT strategies


The impact of COVID-19 (coronavirus) is upending organisations around the world and changing daily life for everyone. This crisis requires new safeguards for people, such as moving workforces to remote locations, and is creating a pressing need for IT reinforcements and upgrades.

Organisations across Australia and New Zealand need rapid response strategies to prepare for and manage the challenges they face. DXC’s practice, especially during difficult times, is to stand shoulder-to-shoulder with our customers. We strive to deliver against existing projects and the new challenges that inevitably emerge.

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Solutions to combat COVID-19 challenges

The current crisis is stress-testing every organisation. DXC is being called on not only to deliver on existing programs, but also to bring innovative ideas, speed and scale to new customer challenges. This is the environment for which DXC has built its business, and the circumstances that bring out the best in DXC people.

Our team of technology and industry experts are here to work with you and provide rapid response strategies across three key areas:

  • Protecting people
  • Managing steady-state operations
  • Sustaining business and managing growth in uncertain times


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Additional ICT Infrastructure & support services

Additional ICT Infrastructure & support services

To support our customers, DXC can rapidly deliver additional ICT capability and support within our existing data centres or via cloud and platform capabilities.

Integrated Contact Centre Solution for COVID-19

Integrated Contact Centre Solution for COVID-19

Deploy a fully functional integrated contact centre solution with customised triage questions to manage your contact centre response to COVID-19.

Crisis management and communication

Crisis management and communication

Quickly respond to critical incidents by orchestrating response teams and plans, while maintaining a 360-degree view of the situation with the DXC Corporate Incident Response application, powered by ServiceNow.

Citizen engagement platform

Citizen engagement platform

Capturing real-time data on an individual’s health status to help monitor and coordinate care across populations during COVID-19.

Remote workforce enablement

Remote workforce enablement

DXC establishes two Rapid Deployment Centres in Australia and New Zealand to help our clients re-deploy their workforce into work from home environments during the COVID-19 crisis.

Stabilise, simplify and optimise IT operations

Stabilise, simplify and optimise IT operations

DXC Bionix™ platform helps organisations analyse and stabilise IT operations to reduce business impact during COVID-19.

Securely stand up remote environments

Securely stand up remote environments

Organisations and employees must remain aware of the potential cyber security threats they face while activating business continuity plans, working from home and expanding the use of BYOD.

Limit human virus exposure with robotics and AI

Limit human virus exposure with robotics and AI

Robots enabled with artificial intelligence (AI) can help reduce the risk of human cross-infection in service environments such as hospitals, grocery stores, train stations and other citizen service agencies.

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