Identity and Access Management

Identity solutions - from provisioning and access governance, to strong authentication and Public Key Infrastructure (PKI)

Identity and Access Management (IAM) is a crucial component of digital transformation. All entities need to be identified before a digital customer experience can be personalised and monetised.

• Regulators and consumers demand better protection of personal data.
• Citizens and customers need trust in digital transactions.
• People want effortless authentication experiences.
• Inflexible legacy systems cannot cope with the new scale of customer and internet of things (IoT) Identity and IAM needs

Internally aligned, organisation-centric systems and staff often lack the functionality or skills to support new digital business models and meet compliance needs. Legacy IAM systems remain costly to maintain and have limited scalability, while skilled IAM staff are hard to recruit.

Improving the digital experience

DXC provides end-to-end IAM services to manage authentication credentials, users, identity risk and compliance. Our services enable you to manage access to important data and gain control of identity management for your customers, partners, employees, connected devices and digital services — including the relationships among all of them.

Our IAM services support a customer experience that delights, wins loyalty and builds trust. Authentication is scripted to flow with the customer journey to remove friction from digital transactions and limit damage from adversarial attacks.

Using behaviour analytics to assess risks in real time before prompting users to authenticate, IAM offers not just passwords, but a choice of people-friendly validation methods such as voice and face recognition. Tuned for use via mobile devices to provide high levels of assurance with minimal effort from users, it enables compliance and trusted relationships between people, services and connected devices.

Our elastic services hosted in the cloud expand to meet customer peaks and the growing number of connected devices in the IoT, and subscription-based pricing keeps costs in proportion to your actual business growth.

DXC’s IAM Services

IAM Advisory Services give you access to deep expertise with a breadth of experience to ensure that your strategy is aligned and priorities rapidly addressed. Identity Governance and Administration makes management of identity risks more efficient and delivery of compliance more affordable. Authentication Broker enables your services and API layers to accept external identities from customers and partners. It improves user experience across digital channels while protecting privacy and data security. Identity Management as a Service allows you to migrate your IAM infrastructure to the cloud and gain the scale and availability of cloud-hosted services.

Privileged Account Management Service gives you control of your critical accounts to lower operational costs and consistently enforce your access policies and maintain regulatory compliance. Multifactor Authentication increases the security of digital assets. This directly benefits organisations and individuals by reducing risks of financial loss and personal injury. ConfidentID™ Biometric Authentication provides consumer-friendly voice and face verification via mobile devices, delivering smoother digital interactions that build trust. Security Access Services allow you to reduce your operational costs and maintain access policy enforcement and regulatory compliance. Privileged Account Security Diagnostic quickly assesses the number and nature of administration accounts within your organisation.

Secure and Compliant Services

DXC’s IAM services include a personal privacy and access control dashboard that meet both customer demands for privacy protection and compliance rules — such as the EU’s General Data Protection Regulation (GDPR). This capability helps your organisation build trust with your digital initiatives and improve customer intimacy and loyalty.

We power your IAM with external cloud-hosted services that deliver identity and access management at scale with regulatory compliance. You can reduce risk from the misuse of administrator and systems accounts through DXC’s Privileged Account Management (PAM), which monitors who has access and what their access rights are, as well as ensuring that policy is enforced automatically.

We harness DXC Identity Governance and Administration to make identity risks visible for all user accounts to satisfy audit and compliance requirements and gives you the tools to automate the recertification of entitlements and the administration of the entire user-account life cycle.

Contact us to learn more about our Identity and Access Management Services.