DXC's Digital Health Platform

How do you rise to ever-increasing healthcare demand?

How do you meet the increasing consumer expectations of your patients?

How do you make the best use of the opportunities technology provides to improve clinical workflow, derive clinical insight and improve the patient experience?

The answer is a platform approach, to establish a foundation for digital first healthcare and enable:

• The ability to meet current and future needs
• An open and flexible ecosystem
• Improved speed and agility
• A customer focus
• Better patient and staff experiences
• Care beyond hospital walls.

And most importantly, doing this in a secure, compliant, risk-free and cost-effective way. Combining deep Healthcare and Technology expertise, DXC Technology is the only partner to offer end-to-end digital healthcare transformation services.  From strategic advisory, industry software, transformation, integration, deployment and operational management services DXC is uniquely placed to help organisations shape their digital vision and embrace cloud as a foundational building block to achieve that vison.

DXC’s Digital Health Platform is a blueprint that encompasses a collection of functions required to enable patient-centric models of care, improved workflow efficiency and resource optimisation - all necessary to meet today’s demands. The blueprint is grouped into three layers: Systems of Engagement, Systems of Insight and Systems of Record.

Systems of Record (SoR)
The lowest level of the blueprint. These systems or applications are transactional in nature and are used to operate the business rather than to innovate. A data fabric (or virtual data lake) is responsible for ingesting structured and unstructured datasets from multiple sources into an index. This data virtualisation layer offers a longitudinal or 360֯ view of customer/patient data without the necessity of duplicating the data. It is augmented with an API and data marketplace that can be semantically linked to curate data for upstream value in a standard fashion (i.e. FHIR HL7).

Systems of Insight (SoI)
This layer, fed with data from systems of record through the Virtual Data Lake, provides a surveillance capability that recognises patterns in population data and care management characteristics. These systems can identify impending high-risk clinical events, gaps in clinical care, and gaps in care coordination or non-compliant patient situations. The more you enrich the SoR, the more you enrich the insights without impacting the SoR in their day-to-day operations.

Systems of Engagement (SoE)
At the highest level. This layer describes a large portfolio of clinical and business digital experiences for customers/patients, providers, policy makers and care coordinators via integrated and collaborative services. In this layer, the platform supports DXC's engagement solutions as well as the possibility for organisations to leverage their existing investments in third-party solutions. In other words, the platform supports a plug 'n' play model for partners of the ecosystem to securely participate in.

Start where it matters. Which layer and function you start with is up to you, depending on your organisation's greatest pain point. Connect previously siloed systems and datasets, and speed adoption of new technologies. This is the approach to take you into the future.

Contact our team to see how this blueprint looks for your organisation.

IDC comment

"DXC’s Digital Health Platform will resonate with the ground sentiment as forward-thinking payers and providers embark on their digital transformation. It will offer healthcare organisations an open environment and ecosystem of services that brings the best innovation to the table. Most importantly, the platform will enable healthcare organisations to be proactively patient centric."
Jaideep Thyagarajan, Senior Industry Analyst, IDC

Enabled by Microsoft Azure

Underlying the Digital Health Platform is the DXC Healthcare Cloud, a result of our global joint development with Microsoft to augment Microsoft Azure to cater for the specific rigours of healthcare. Enhancements include health grade security and the unique capability for entire DXC PAS and EMR upgrades without user downtime.

DXC ‘s Healthcare Cloud adds 8 layers of security to the already solid Azure security foundations, creating a healthcare appropriate security fortress around your applications and data. DXC’s Digital Fortress — a prefabricated, secure hosting service and quarantined remote access capability — is built into the solution to significantly enhance and harden the cloud’s base capabilities.

Delivered out of two high security, high availability Canberra Azure data centres, this Defence-certified facility with complete Disaster Recovery provided by high speed redundant communications assures data sovereignty, security and privacy. Fully GDPR compliant and designed for high availability.

DXC Technology and Microsoft

• 30 year partnership
• >$50M annual investment in partnership
• 20,000 Microsoft trained professionals
• 135 countries - global reach
• 120,000 new Azure customer subscriptions/month

Learn more about the DXC Healthcare Cloud

DXC solutions across the platform ecosystem

The benefit of the platform is that it is open and vendor diagnostic. However, DXC provides a comprehensive set of solutions across the ecosystem, including:

• DXC Care Suite™

  A next generation alternative to monolithic electronic medical record systems. Providing a real-time patient record, and designed to operate across health and social care settings, Care Suite supports better, safer care across communities and populations. DXC Care Suite includes an EMR, however goes beyond to enable a connected ecosystem that enhances clinical effectiveness and improves care logistics. It is a complete solution which also has the flexibility to integrate with existing health and care solutions, and with the wide range of systems and devices required to deliver better, safer care and improve patient outcomes. Learn more about the underlying EMR component of DXC Care Suite™ and about DXC's PAS of the future.

• DXC Open Health Connect™

  Supporting clinical and administrative interoperability across the healthcare ecosystem. Learn more.

• Mobility solutions

  The digital health platform allows for the deployment of DXC Technology's mobile-based system of engagement solutions such as PatientAide, NurseAide and ClinicalAide, which drive appropriate behavioral changes in the healthcare ecosystem.

• DXC Health360™

  The only consumer-centred, CRM-powered population health solution built for the Microsoft cloud. DXC Health360™ is becoming internationally known as the leading solution for personalising care experiences and delivering against objectives of population health management. DXC Eclipse developed Health360 in conjunction with passionate clinicians, technologists and customer advocates from inside and outside the healthcare industry. Health360 enables payers and providers to share accountability under evolving value-based care models. But most importantly, it puts the focus on each individual’s health to change the health of populations. Learn more.

• Electronic Medication Management

  DXC's MedChart is a market leading solution, helping Australian and New Zealand healthcare organisations reduce clinical risk and improve patient safety. Learn more.

• UltraGenda Enterprise Scheduling

  UltraGenda is an enterprise scheduling software that enables hospitals to manage scheduling processes across entire healthcare communities. DXC's UltraGenda is a suite of generic, web-native applications that focus on key planning processes in the healthcare ecosystem. The solution allows hospitals to meet the important challenges of today, while boosting efficiency and improving customer service. Learn more.