DXC Celeriti EarlyResolution offers smart technology to help with loss mitigation and compliance.
EarlyResolution, the industry's most advanced multichannel lending default management solution, helps keep homeowners in their homes while ensuring consistent workouts for borrowers and improved compliance for lenders. With 45 percent market penetration, including users at the top three mortgage lenders, EarlyResolution streamlines the loan workout process for borrowers across all channels and helps servicers manage all aspects of loss mitigation.
EarlyResolution can help servicers keep their portfolios in compliance on many fronts: regulatory, credit risk and investors. The software automates the entire loan default process from initial contact through underwriting and settlement. It also enables core collection scripting, customer service, short sale, loss mitigation and foreclosure activities. The EarlyResolution underwriting feature lets you define investor rules that meet management and regulatory guidance on retention and liquidation workouts.
A software as a service (SaaS) default management solution designed by the industry and refined through more than 15 years of DXC’s investment in the technology, EarlyResolution brings one version of the truth to all your default management channels. This enables consistent service to borrowers and a single point of contact, whether through call centers, self-service access, or through real estate agents. EarlyResolution even supports users on smartphones and tablet computers.
EarlyResolution Collections/Loss Mitigation Workflow
The EarlyResolution Collections and Loss Mitigation solution offers the most advanced, flexible, and scalable default management system for the treatment and resolution of mortgage, second lien, credit card and auto loans. The Collections capability provides agents with payment estimators, current workout status, and unique call scripting. The Loss Mitigation Workflow capability provides staff with at-a-glance dashboards and customized reporting, allowing for rapid and informed decision-making.
EarlyResolution Borrower Portal
Extend the industry-proven EarlyResolution Collections and Loss Mitigation application directly to the borrower’s web browser, allowing for greater homeowner participation in the process. Provide borrowers with self-service capabilities, including the ability to track the status of requests for assistance and to upload documents. Enable borrowers to initiate the workout process while following your guidelines, and integrate with the servicer’s system of record.
EarlyResolution Real Estate Agent Portal
Manage the entire short sale process with the real estate agent, improving the interaction while reducing the cycle time. The Real Estate Agent Portal lets servicers manage critical documentation, property listings, offers and communications in real time.
Why EarlyResolution?
- Omnichannel solution — EarlyResolution works across consumer lending products (mortgage, home equity, other secured lending products) and multiple contact channels, offering a single view of the customer and a common collections and loss mitigation platform.
- Proven record — 15-year track record as an enterprise class decisioning engine. EarlyResolution is proven to reduce default operations costs and credit losses.
- Highly scalable and secure — The architecture helps servicers keep pace with regulatory and compliance changes without making changes to software code. Financial institutions can quickly add or modify the system in days or weeks, not in months.
- Aligned with industry — We built EarlyResolution in response to industry demands, and continue updating it in close collaboration with the industry to meet business needs.
- Backed by knowledge and expertise — DXC consultants and technology resources understand business and technology, and partner to deliver new services and solutions. The lending solutions we develop today are based on decades of experience with the scalability, security and flexibility demanded by the industry. We also strengthen access to the fintech ecosystem with rapid integration of applications from vetted third-party providers.