DXC Bionix reinvents IT services delivery and accelerates businesses' digital transformations
To thrive in the digital era, companies need greater performance and a partner with deep expertise to lead them on their digital transformation journey. With solutions powered by DXC Bionix™, our approach to intelligent automation at scale, customers can maximize performance and value — to accelerate their digital transformations.
Achieving new thresholds of quality and performance
DXC Bionix provides smart, fast, efficient and secure IT services delivery at the scale required by the world’s top companies.
We harness the power of analytics and artificial intelligence, lean processes and leading automation capabilities to get a high-definition view of the IT services delivery operating environment that yields deeper learning and more useful information. The result: fewer business disruptions, reduced human error and operational risks, and lower costs.
Impressive performance gains
Most end-user organizations don't have a line item in their budgets for digital transformation, so DXC Bionix is welcome news because it will help DXC identify where cash can be freed up from existing IT operations and reapplied to fund its customers' digital transformations.
For DXC Technology’s global delivery operations, the performance gains from DXC Bionix have been impressive:
- 50 to 80 percent reduction in time spent on operations
- 25 percent reduction in testing costs, 50 percent reduction in defects and 60 percent reduction in testing time
- Reduction in average applications deployment time from 180 minutes to 15 minutes
- 65 percent reduction in business process transaction time with assisted robotic process automation (RPA)
- 71 percent of incidents auto-resolved or auto-diagnosed without human intervention
- 82 percent elimination of issues through rules-based filtering and alert correlation
Platform DXC
Underpinning DXC Bionix is Platform DXCTM, the company’s digital-generation delivery platform that provides an important foundation for future services delivery — including applications, business process services, cloud, data analytics, security, and workplace and mobility solutions. Platform DXC allows DXC to quickly build and deliver partner-engineered, at-scale, repeatable offerings and solutions that help drive customer digital transformations. DXC’s vast partner network plays an integral role, providing best-of-breed technologies to automate tasks, processes and workflows — increasing speed, quality and innovation.
Driving digital business processes for our customers
Agile Process Automation (APA) and Application Service Automation are two offerings powered by DXC Bionix. APA combines cloud and robotic process automation (RPA) with embedded artificial intelligence (AI) and enables digitization of business processes. Whether transforming existing processes to take full advantage of automation or creating new operating models to deliver business innovation, DXC APA provides companies with a complete agile solution.
Application Service Automation provides an integrated suite of automation services to transform applications management. This results in up to 40% less effort required to support a typical portfolio versus a traditional non-automated service. Application Service Automation increases capacity, improves quality and accelerates service delivery to the end customer.
DXC Bionix in action
ANALYTICS and AI
Deep analytics and AI are pillars of DXC Bionix. In this blog series learn how industrialized AI can redefine banking, healthcare, insurance, manufacturing, government, and travel and transportation.
With AI and analytics, one size does not fit all
Companies have a wide spectrum of needs for AI and analytics solutions in the cloud. Where one size does not fit all, having preconfigured building blocks to develop a solution for a specific need can significantly reduce the time, risk and cost to deploy a solution in the cloud. Most important, these services focus on using analytics to create business outcomes, such as growth and increased productivity.
LEAN PROCESSES
APA accelerates speed to value of finance processes
By applying Agile Process Automation, an offering powered by DXC Bionix, DXC transformed its finance processes in 12 weeks, boosting efficiency and accuracy while reducing costs.
RPA and cognitive computing on the verge of fulfilling promise in insurance
Learn how robotic process automation shrinks insurance process times from days to minutes. In the London insurance market, a workforce of 30 robots supports about 200,000 transactions per month, enabling employees to replace repetitive administrative tasks with higher-value, often customer-facing work. Using robots has delivered an impressive 200 percent initial return on investment, more fulfilling employee roles and improved customer service.
LEADING AUTOMATION
Learn how Agile Process Automation, an offering powered by DXC Bionix, helps companies automate tasks, processes and workflows, and improves response time, accuracy and standardization.
Two Minutes to Agile Automation
Integrating robotics and automation, a key pillar of DXC Bionix, empowers people, enhances productivity and accelerates business results. In finance and administration, for example, robotics and AI can deliver omnichannel customer experiences that are key differentiators.
Working with our partner network, we have deployed robotic process automation to help a large government agency increase customer satisfaction by 40 percent, help a leading hospitality enterprise increase hotel reservations and bookings by 30 percent, and improve a major insurance provider’s quality assurance (QA) productivity by 60 percent while achieving time savings of 20 percent.
Enlightened automation: Time to leap
Enterprises can leap to new levels of speed, productivity and efficiency driven by the new hybrid digital/human workforce that combines cloud-based bots, intelligent process automation (IPA) and our proven automation strategy.
To learn more about DXC Bionix contact us.