Why we renamed our BPO business. And why we might have to do it again.

As the market embraces and makes the shift to deploy more automation, we may soon see the day where the industry once called BPO, and now BPS, becomes BPA – Business Process Automation.

Want to realize the potential of automation? Focus on an empathetic experience.

They promise a wealth of productivity and user satisfaction, but the reality of virtual and robotic technology is not as simple or smooth as it’s made out to be.

Leap to a new era - infographic

Actionable insights have an exponential impact on the process actions organizations can take to improve their business.

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Agile Process Automation

DXC Agile Process Automation transforms business processes with data discovery robotics.

Cards & Payment Services

Process payments securely in today’s ever-evolving digital economy with this array of payment processing solutions.

Customer Experience Services

Transform the ways you engage with your customers by bringing together innovative advisory, technology and workforce capabilities.

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Intercontinental Hotels Group Boosts Global Reach and Satisfaction

A decade after signing a groundbreaking managed services outsourcing contract with DXC Technology, IHG asked DXC to take responsibility for the performance and availability of critical business processes and business impact.

Oklahoma Care Authority Provides Cutting-Edge Medicare Service

OHCA works with DXC Technology to provide online SoonerCare (Oklahoma Medicaid) claims processing to Oklahoma residents.

Royal Bank of Scotland Drives Continuous Transformation

The Royal Bank of Scotland continues to leverage its outsource cheque processing operation to drive additional value, including improved process efficiency and reduced costs.

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DXC Ranked #9 on Everest Group BPS Top 50 List

DXC Technology has been named to the Everest Group BPS Top 50TM 2017, a global list of the 50 largest business process services (BPS) providers.

Outcomes-Based Pricing Done Right

Five key factors to consider in deciding whether outcomes-based pricing can be successful.

Client Conversations - Is Anyone Listening?

A fundamental understanding of the current state is needed to design customer treatment solutions.

See All Business Process Services Insights.

LIVE WEBINAR: Robotics as a Service - Powered by DXC and Blue Prism

Join DXC and Blue Prism to learn how the APA platform is enabling businesses to digitize key processes with Robotics as a Service.

CEBIT 2018

Join DXC at CEBIT June 11-15 in Hannover, Germany to experience Europe's festival for digital innovation in business, government and society.

See all DXC events featuring BPS