On-Demand Webinar: The New Normal in Customer Communication

Join DXC for a free, on-demand webinar with CoTé Software and Solutions.

We explore what customers now expect at every interaction and the role customer communication management (CCM) will play in improving customer experience and automating engagements.

DXC's Anthony Kravinskis, practice lead and CX digital communications executive, and CoTé's Ross Ingleton, head of strategic sales, and Marie Pinder, strategic sales consultant, discuss:

• The new normal in customer experience
• The shift beyond CCM
• Building a digital framework to support the new normal
• Optimizing operations to master end-to-end experience

The New Normal in Customer Communications