Aspire on DXC and omnichannel communications
Consulting firm Aspire shares perspectives on omnichannel communications, customer experience and what it all means for your business.
In this video, hear analysis from Kaspar Roos, founder of consulting firm Aspire on how customer communications is changing from static documents to bi-directional, data-driven digital communications. Organizations who can deliver this omnichannel customer experience are in a better position to succeed, according to Roos.
Roos also shares perspective on DXC's business process services, including DXC's Digital Communications as a Service (DCaaS) and wider customer experience services. The video also inludes an overview of case studies that illustrate how DXC can deliver optimized customer communications services and customer experience management.