The rise of intelligent applications
The DXC Digital Directions series of papers provides insights into achieving new levels of innovation, productivity and investment as companies scale their digital efforts.
Read an excerpt below from the position paper, Delight customers with better digital application experiences.
For artificial intelligence (AI) to be useful, it must be customized to your specific business context. The scarcest resource in AI today is talent — people who can apply AI to reshape the enterprise for better outcomes. Your vision of intelligent applications should be uniquely yours and specific to your organization, strategy and existing technologies.
The elements of an AI application
When building intelligent applications, remember that the nature of applying AI is experimental. You won’t know ahead of time which technologies and applications will be the most useful. Avoid biting off large AI projects all at once. Instead, run small experiments that make it easy for you to recover from mistakes. Create a portfolio of hypotheses about where you think AI might make a real difference. Test those hypotheses using small experiments. Learn and adjust as you go.
AI can mean competitive advantage beyond pure productivity enhancements. It doesn’t make sense to wait until your entire company has mastered more basic analytics before taking on AI. Some areas of your business may be ripe for AI today. Identify those areas and make them as smart as possible as quickly as possible — before your competitor uses AI to get ahead of you.
Continue reading the position paper, Delight customers with better digital application experiences.