How to Pick a Managed Cloud Services Provider
Author: Stratecast | Frost and Sullivan
What are the most important criteria for selecting a managed cloud services provider?
Frost & Sullivan asked 400 IT decision-makers currently using managed cloud services that exact question. The survey’s executive brief, sponsored by DXC Technology, shares the findings and the partner traits that can help you become better positioned in your organization’s transition to a new, technology-enabled future.
Read the full paper, “Top 10 Things to Look for in a Managed Cloud Services Provider,” to learn the key factors to consider and what questions to ask of potential providers.
One suggestion is to make sure the provider has expertise in the data regulations that apply to your company. You also want to make sure the provider will proactively work to keep your data compliant, even as the regulatory environment changes.
Gaining Better Visibility
In today’s organizations, out-tasking cloud service management does not mean abdicating responsibility. Organizations expect near-real-time visibility into how their cloud workloads are operating. Data is used by both IT and Line of Business managers to make strategic decisions about investments.
In this environment, a managed cloud service provider needs to provide a sophisticated management platform that integrates other management tools and provides granular detail about infrastructure usage, costs and performance of applications.
Among other top selection criteria to consider are:
- Service parameters based on business outcomes
- Visibility into costs and performance
- Ease of use for the management and reporting portal
- Alignment of Service Level Agreements with business priorities
- Ability to customize services
Learn more about what to consider when choosing a partner for managed cloud services. Read the full paper, “Top 10 Things to Look for in a Managed Cloud Services Provider.”