Hybrid IT Integration Solutions

Consume multi-cloud services and manage costs with a consolidated platform, unified catalog and self-service portal through ServiceNow.

Businesses are adopting a growing number of cloud services to speed access to applications and new capabilities, but that leaves IT with the challenge of integrating services across public, private and managed clouds. Costs are hard to track, manual fulfillment steps are prone to errors and compliance are not managed consistently across the enterprise.

DXC Technology can help you become a cloud service broker across multi-cloud environments, enabling you to transform your IT infrastructure and take full advantage of cloud.

DXC Hybrid IT Integration Solutions is an end-to-end managed service that helps you plan and execute multi-provider, hybrid IT strategies with seamless integration between cloud consumption and IT service management (ITSM) processes available with ServiceNow.

DXC is one of the world’s largest providers of consulting and integration services for ServiceNow. We can help optimize your use of ServiceNow and deliver a broad range of managed services to help you move to a true as-a-service model — and become a cloud service broker for your enterprise.

Our proven solution, provided as SaaS (software as a service), ensures tight integration between your instance of ServiceNow and the cloud services you consume, aggregating all catalogs across your public cloud, private cloud and DXC managed cloud. Key components of this solution include:

• Aggregation services. DXC aggregates multiple services into a unified single self-service catalog with automated, consistent and repeatable processes. Services include cloud-scale provisioning, consistent management view, single sign-on and support for unified billing.
• Integration services. DXC provides robust integration with multiple cloud providers to consume providers’ catalogs and orchestrate workloads on demand. DXC’s services include integration of multiple cloud endpoints at scale, and community management and migration skills.
• Customization services. DXC’s expert cloud professional services can help you alter or add to your service capabilities, such as layering on new data and process functions, visibility and analytics, and incorporating a new look and feel to the service. This will help you implement and manage change across your people, processes and technologies.
• Governance services. DXC can help define, register and enforce fine-grained, role-based cloud service policies. These services may encompass security with authentication and authorization, operations with priority scheduling and service response time, and process-level attributes such as data validation and task approval. DXC can help you to enforce these policies in near real time at scale, potentially across hundreds of thousands of users.

All services in a single catalog

DXC Hybrid IT Integration Solutions provides an aggregated self-service catalog for your IT services and DXC-managed cloud, as well as your managed private and public clouds and other service providers. This broad selection of services includes:

• Platform hosting and monitoring
• Managed Services for VMware
• Other service providers, including network, storage, load balancers and application repositories

In addition to Windows, Linux and database servers, DXC Hybrid IT Integration Solutions can publish higher-level service offerings to the catalog, such as a corporate intranet site, project management tracking system, development environment, and more.

DXC’s advanced catalog management module presents catalog selections to application owners and catalog administrators in business terms, not IT jargon. Application owners can choose cloud providers and drag and drop them to build new higher-level offerings to address business requests.

While application owners and catalog administrators can easily deploy Infrastructure as a Service such as a Windows, Linux or database server, they can also provision bigger projects such as an entire corporate website, including a database server on a private cloud, a cluster of web servers on a public cloud, along with firewalls and storage — even pulling applications from a code repository.

Detailed financial management

Through DXC’s reports and dashboards, you can see near-real-time financial data on cloud consumption. When items are provisioned from the catalog, costs are tracked within ServiceNow, enabling users and managers to point and click to create reports and dashboards.

Costs are tracked against a budget, enabling your enterprise to accurately track and control spending. In addition, expense data stored in ServiceNow can be used for forecasting, disaster recovery planning, cloud spend analytics, and more. DXC helps you:

• Manage budgets by enforcing policy-based governance and spend tracking
• Understand IT costs across your hybrid IT estate, identify trends, drill down to details and find optimization opportunities

Robust governance and compliance

DXC’s solution enables both business and IT to enforce policies and governance. A library of policies and regulations can be applied across any catalog item. Policies can be defined to meet the particular requirements of an industry or geography. These rules can be created once and used over and over again as needed.

This highly customizable and flexible feature can be integrated within a DevOps pipeline to fully provision applications within development, test and production environments in an automated fashion.

Get help now

DXC can help you with every step of moving your enterprise to the cloud, including advisory services to plan your digital journey, application modernization services to transform and cloud-enable legacy systems, and migration services to help you cost-effectively move workloads to the cloud.

Contact us to learn more about DXC Hybrid IT Integration Solutions.