DXC helps companies address immediate business needs to operate effectively by adding capacity to existing IT environments and providing the skills and expertise to continue and scale mission critical operations.
In a new working environment, DXC Technology can help companies operate effectively and meet their business needs. Perhaps you need to add capacity or visibility to existing IT environments. Can your operations and your staff meet the needs of the new remote workforce? DXC and our key partners can help you scale your IT capability to meet these new demands. At this critical time, we are bringing customers the extra skills and expertise to manage mission-critical operations.
Here are some of the ways DXC can help customers:
Gain flexible capacity and access to critical skills
- For many customers, we are extending capacity and standing up support capabilities quickly to service an immediate need, available 24x7 in 56 languages.
- We offer ready access to the virtually-enabled, critical skills needed to make operational changes.
- We can ramp up/down capacity as the demand for assistance changes during this crisis.
- To address recurring support and call center needs, we are rapidly deploying smart chatbots to help deflect call volumes and provide critical information quickly and easily. For healthcare providers we built a COVID-19 chatbot in just seven days which has reduced inbound calls by 30%.
Adjust IT operations rapidly
- To help you with emergency response, we offer leading technology from ServiceNow for incident management and workflow automation.
- Customers are trusting DXC to provide additional disaster recovery, as well as back up DR and business continuity solutions, including data center recovery.
- If service interruptions or performance degradations have cropped up during recent events, an application and infrastructure health check can identify gaps or outages.
- With the new realities of a distributed workforce, we can ensure that your security measures are strong enough with managed security infrastructure and compliance solutions, and identity and access management.
- To assist with immediate needs, we provide data center infrastructure and fast cloud management solutions.
Avoid supply disruptions
- Some businesses are having trouble buying or selling goods or are experiencing difficulty with their normal sources of supply. Others face challenges around managing demand and getting goods to market or their buyers.
- DXC has released Guided Activation for Ariba Discovery, which is free for a limited time and matches buyers and sellers who have been disrupted by COVID-19, providing access to SAP's extensive Ariba Network.
- In addition, we offer procurement as a service, inventory management solutions and other services to help supply chain optimization.