The Cashierless Retail Store: DXC Technology, HARTING and Murata to Present an Under-30-Second Self-Checkout Experience at EuroShop 2020
Pressemitteilung -- Februar 14, 2020
Frankfurt, 14 February 2020 – DXC Technology (NYSE: DXC), HARTING and Murata will present an innovative, RFID-based concept for a self-checkout counter at EuroShop 2020, the world’s largest retail trade fair, held 16-20 February in Düsseldorf.
Developed by DXC, HARTING and Murata, the RFID self-checkout counter enables a single scan of a complete shopping basket, providing a fast and seamless in-store shopping experience. The concept aims to eliminate long wait times at the store cash register during shopping, a “norm” consumers have had to live with since the rise of big retail stores.
The RFID counter simplifies product scanning and shortens the time consumers spend at self-checkout counters. When a customer places their shopping bag or basket on the counter, all their products are scanned at once, and the checkout monitor displays a list of the products together with the final bill. For customers using shopping carts, retail stores could use drive-through gates that will do the scanning of all products. This improved self-checkout experience frees the customer from having to scan each product individually, a time-consuming process that sometimes requires several attempts before a product’s code is read.
Using the RFID counter, customers can pay either by card or via an app. In addition, if the option is added to the counter, in cash. To pay via app, a customer connects to the checkout counter through the retailer’s app. They scan the counter’s QR code and confirm payment via the app. The entire checkout experience takes less than 30 seconds.
Apart from grocery markets and shops, this technology can be used for a wide a range of retailers, such as fashion and hardware retailers to improve their customer experience.
RFID technology has evolved significantly over the years, and issues such as label cost and readability limitation for products that contain metals or liquids have been resolved. An all-RFID strategy adds value at multiple points in the product life cycle, including in production for the retailer’s private labels, in the supply chain, in compliance processes and in the store. Label costs are significantly lower when the technology is used in high volumes. In-store, RFID can be used for multiple cases including inventory management, dynamic pricing, intelligent shelfing, digital shelf assistants and theft protection. Using RFID can also help retailers get better customer insights.
The concept, developed by DXC, HARTING and Murata, is based on an RFID middleware layer. The scanner station, payment processes, the mobile app and the retailer’s back-end systems (e.g., ERP or inventory management system) are connected to that layer via secure APIs. It also maintains a digital twin of each product.
To see DXC, HARTING and Murata’s cashierless retail store concept and test the solution, visit the HARTING booth (hall 13, D62) and the Microsoft booth (hall 6, G24) during EuroShop2020 in Düsseldorf.
About DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at www.dxc.technology.
About HARTING Systems
HARTING Systems is a subsidiary under the roof of the HARTING Technology Group. Worldwide, the Group’s successful core business focuses on industrial connector technology in the three lifelines of data, signal and power. The globally active Technology Group has 14 manufacturing locations worldwide, 44 sales companies and a total workforce of around 5,300 employees. HARTING Systems is a specialist for cash desk areas in the grocery retailing sector and offers complete, end-to-end solutions from a single source: from cash desks through to storage and output systems featuring customized portal software, and on to gap-free, seamlessly fitting shelf elements. The paramount aim is to shape and design the checkout area as an integrated success component of retail operations and ensure optimal, cost efficient use of the available retailing space.
About Murata
Murata is a leading manufacturer of electronic components, modules, and devices. The complete range includes ceramic capacitors, resistors/thermistors, inductors/chokes, timing devices, buzzers, sensors and EMI suppression filters. Whilst the company is known as a global ceramic capacitor manufacturer, it is also a world leader in Bluetooth® & WiFi™ Modules, board-mount DC-DC converters and is a key manufacturer of standard and custom AC-DC power supplies.Established in 1944, Murata is headquartered in Japan and has European offices in Finland, France, Germany, Hungary, Italy, the Netherlands, Spain, Switzerland and the UK. For more information on Murata, please visit: www.murata.com. You can also follow us on Twitter @MurataEurope or LinkedIn http://www.linkedin.com/company/murata-electronics, or join us on Facebook at http://www.facebook.com/MurataElectronics.