COMPETITION AND CUSTOMER DEMANDS ARE RISING - DIGITIZATION IS THE ANSWER
Whether you are accountants, architects, consulting engineers, an association or NGO, or you work with other types of consulting services, our IT solutions as well as our flexible time and case management tools can help streamline and digitize processes across the entire organization. Both on the back-end and in areas where your customers will experience a noticeable improvement.
Digitize internal processes and free up resources for development and optimization
Get started quickly with optimized workflows and processes that are streamlined according to best practice in your field of business.
Less administration and more billable hours
Sellers, consultants and fundraisers should do what they do best: attracting work and money to the organization. But they can't do that if they're drowning in administration. That’s why every organization should consider implementing automated bookkeeping and authorization procedures.
Attract and retain the right employees with effective tools
Employees gain deeper insight into business-critical data, make informed decisions and achieve better knowledge sharing, reporting and planning skills. Keep your best employees with effective tools that improve workflow.
Strengthen communication and create better customer experiences
Get accurate, real-time insight into customer needs, actions and past interactions to enable better communication and customer service.
ATTRACT AND RETAIN THE RIGHT EMPLOYEES
In a demanding and changing work environment, it is important to be able to attract and retain the right employees. You demand more from your employees, but they will also expect more from you.
Digitization provides employees with the right tools for better collaboration and communication across departments and projects, creating better results and greater job satisfaction.
DIGITIZE INTERNAL PROCESSES AND FREE UP RESOURCES FOR DEVELOPMENT AND OPTIMIZATION
Tough competition is turning efficiency and automation into important competitive parameters. By digitizing and optimizing the company's internal processes and knowledge sharing, you can free up resources so that you can anticipate challenges and seize new opportunities. The right technology tools can help you generate value and competitive advantage by activating your company's untapped business potential. The results are typically:
- Better performance and lower costs
- Improved branding and greater customer loyalty
- Improved customer-oriented decisions.
LESS ADMINISTRATION AND MORE BILLABLE HOURS
By integrating time and case management with CRM functionality, you can maximize your billable hours, spend less time on administration and improve the individual consultant's productivity.
A DXC solution streamlines the processing of incoming and outgoing data and improves dialog with customers and business partners so that you can maintain a complete overview.
DXC gives you the tools to automate administrative processes, provide overview and insight and enable effective project management. So you can focus on activities that affect the bottom line.
STRENGHTEN COMMUNICATION AND CREATE BETTER CUSTOMER EXPERIENCES
Customer satisfaction and loyalty depend on the company's ability to respond quickly and take industry trends into account. Adapting your services to customers' changing needs requires a clear strategy based on in-depth knowledge of customer habits and demands.
With the right Customer Engagement Management (CEM) tools, you can follow your industry's pulse and leverage social media to position your business as dynamic, modern and responsive to customer needs.
Find out more about Customer Experience Management
TAILOR-MADE SOLUTIONS BASED ON SOLID INDUSTRY KNOWLEDGE
DXC has provided individually tailored back office solutions to satisfied professional services customers for many years. We have experience in building process models and are familiar with best practice in the various industry sectors.
Accountants, architects, consultants and consulting engineers
The disruption wave has long been upon us. Therefore, it is important to always stay one step ahead of the competition when it comes to digitization and product development.
By focusing on streamlining work processes and data management, DXC helps address new challenges that are due to increased competition, high costs and tighter legislation ‒ for example related to issues such as data protection. As experts in business-driven IT for time and case management, we help accelerate digitization.
Interest organizations, labor unions and public corporations
The industry is challenged by stricter demands for efficiency and utilization of resources. This requires effective methods and digital processes to keep costs down. At the same time, the industry is being challenged by increased regulation and the need for supporting workflows.
As experts in business-driven IT, we help boost the digital transition.
FAST IMPLEMENTATION WITH MINIMAL INTERVENTION IN DAY TO DAY WORKFLOWS
Based on existing tools and standard solutions, we've done the processing to save time and resources on implementation, which takes place at exactly the pace that suits your business.
Our proven implementation processes help ensure a faster, less disruptive deployment and rollout in your business, and our experienced consultants can assist with the entire process from strategic planning to specific IT and business solutions. Find out more about our project management skills and implementation experience
EVERYTHING YOU NEED FROM ONE STRATEGIC PARTNER
With a solid foundation in ERP and strong IT competencies, DXC can provide expert help with everything from hardware, infrastructure, hosting, support and service to management and process consulting. Our experienced IT specialists can find solutions to current challenges and help you realize your future plans.
Anders Hoffgaard
Vice President, Enterprise Services
Want to know more about how our IT solutions can optimize your day to day operations and results?