Unlock healthcare data to deliver better patient care

Although physicians have traditionally directed patient care, as patients gain access to more information about their health, including genome data, and become empowered by technologies such as wearables and implants, they are becoming increasingly proactive in their own healthcare.

This is giving rise to what some call the 21st century digital citizen, a topic DXC Technology’s Leading Edge Forum explored in a paper entitled “The Shift to the Human Platform.” In healthcare, 25 percent of data used in medical care is expected to be collected and shared with healthcare systems by the patients themselves by the end of 2020.

Putting all this together means building a bridge between clinical research and real-world data, and contextualizing the data into real-world evidence. Significant amounts of patient data are still in unstructured formats, which often limit its use. The goal is to understand what’s happening in the research community, combining the worlds of the provider and payer to gain insights, and turning outcomes into computable workflows that can be brought into the clinical world.

Watch how DXC transformed King Abdullah University Hospital into Jordan's first fully computerized hospital. 

Much needs to change for the 21st century digital citizen to serve as a model for future healthcare delivery. For one, there will need to be a change in mind-set to accept technology advances. For example, having a glucose monitor implanted in your body may seem wacky in the late 2010s, but it is not a whole lot different from getting a filling for a tooth or a knee replacement.

In the end, technology can deliver better information for better decisions in healthcare. The key is gaining insights that change decisions and actions and, therefore, drive better outcomes. The healthcare industry is struggling with problems such as linking insights back to the workflow of the consumer. Solving that dilemma will be the next big shift in the industry.

But the 21st century digital citizen and Genome Generation are more informed and more engaged in their care. Highly federated care and business models can bridge the chasm among healthcare, life sciences and patients, and can deliver better health outcomes with greater efficiencies. That is a healthy system!

How DXC can help

With more than 50 years of experience, DXC Technology offers a wide range of provider, payer and life sciences solutions for healthcare organizations around the globe. Our portfolio of healthcare-related services is focused on such areas as digital care transformation, population health management and healthcare data analytics. DXC delivers healthcare innovation by tapping into our own expertise and resources while leveraging industry partnerships to bring together all the pieces of the healthcare ecosystem. Through DXC Bionix^TM, our digital-generation services delivery model, we provide intelligent automation at scale to accelerate innovation and transformation.

DXC helps organizations create a digital core infrastructure to connect disparate data sources in a controlled and secure way. Our core products include DXC Open Health Connect, a digital health and analytics platform that delivers the speed, scale, flexibility and continuous innovation needed to gain value from healthcare data including internet of (medical) things data and other social determinants. We help healthcare and life sciencesorganizations transform their information fabric and clinical system infrastructures into adaptive, open and secure platforms that drive operational and workforce efficiencies, clinical effectiveness and favorable outcomes for patients.

DXC is committed to helping organizations gain benefits from electronic health records using DXC Care Suite, and from other patient-centric data sources and healthcare data analytics. We help companies digitize their products and services, so they can unlock the treasure chest of real- world data to take advantage of the core infrastructure that is built. For example, DXC Health360 is DXC’s population health management solution that enables personalized care experiences and proactive care planning and coordination. Our services help organizations optimize the process flow and achieve contextual insight to drive true digital transformation.

Now is the time to act. Don’t be disrupted — be the disruptor. Let us help you innovate and transform to differentiate with speed and quality. That’s DXC. That’s Digital Delivered.

Learn more at dxc.technology/healthcare

About the authors

Femi Ladega is vice president and chief technology officer for DXC Technology’s healthcare industry group and a DXC Fellow. He has deep experience delivering major transformation engagements to private, public and international organizations globally. Femi provides leadership for driving the solution strategy and technology direction for the industry group.

Andrea Fiumicelli is DXC Technology’s vice president and general manager for healthcare and life sciences. He is responsible for defining and implementing healthcare and life sciences go-to-market strategies and plans, managing the global industry P&L, and leading the development, commercialization and delivery of DXC’s portfolio of healthcare and life sciences offerings.

Contributors

George Mathew, MD, chief medical officer for North America, DXC Technology

Craig Jarvis, chief technology officer of security, DXC Technology

Jerry Overton, data scientist and industrialized AI lead, DXC Technology, and DXC Fellow