DXC Eclipse Customer Support
Dynamics application and cloud hosting support by application, industry and cloud experts.
ShapeMicrosoft Dynamics Application Support
DXC Application Services On Demand will help you maximize your Microsoft Dynamics 365, Microsoft Dynamics AX and/or Microsoft Dynamics CRM investment with post go-live support. There are many things to consider: code updates, break/fix, third-party software integration, monthly releases and new features. Or, perhaps required features or functionalities didn’t happen in phase one of the implementation. Delivered by our global, cross-functional team of Dynamics experts, regardless of your situation we’ve got you covered with flexible, cost-saving, monthly or annual support plans.
Ideal for customers who:
- Want to maximize their Dynamics investment and continue to evolve their Dynamics solution after deployment
- Want to proactively approach break/fix, issue prevention, and the impact of code releases
- Want to leverage a global, cross-functional team of Dynamics experts working on their enhancements, features and defects
- Want to benefit from having a support team who knows their business
- Want to have a flat-rate, predictable cost with monthly or annual support subscription plans
- Want full visibility into project hours, statuses and requests through a personalized, interactive portal ortal
Need to submit a project or support ticket? Call Toll Free: 877-874-1114, option 2 or submit via portal
Our Customer Care team is on hand to help with your technical problems between 8:00 AM and 8:00 PM Eastern Time, Monday through Friday. Contact us at (877) 874-1114.
Hours: DXC's support hours are twelve (12) hours per day Monday - Friday, excluding DXC holidays. Call center support will be available 8am-8pm EST. System Down Support coverage 24x7x365.
Cloud Infrastructure Support
Dedicated to delivering exceptional customer support for our enterprise and mid-market customers, DXC provides customers with 24x7x365, multi-tiered support to resolve issues, provide additional services and schedule changes to your cloud infrastructure.
When you work with DXC, you can count on support by our experienced engineers which are available around-the-clock. We provide timely and expert support for operating systems, database administration services, network and VPN assistance, backup/restore/disaster recovery and server performance optimization. Gain full visibility into support tickets, statuses and requests through a personalized, interactive portal.
Need to submit a support ticket? Call Toll Free: 866-866-0622 or submit via portal