ServiceNow Solutions

Revolutionize service capabilities across your enterprise to accelerate your digital transformation

DXC’s global ServiceNow practice enables our customers to accelerate their digital transformations with the ServiceNow platform, supported by our exclusive IP and methodologies.

Depending on your needs, we can begin with ServiceNow point solutions to rapidly digitize processes and user experience, proving immediate business results, or tackle broader transformation and advanced service management using the entire ServiceNow platform. Our unique solutions which are built on ServiceNow technologies and combined with our focused industry knowledge, deliver digital IT models for enabling workforces, managing partners and keeping the enterprise secure.

DXC is entrusted to help organizations improve efficiency and lower costs by elevating service management to the cloud with more than 4,000 successful ServiceNow deployments and 340+ managed ServiceNow instances globally.

Helping you in your transformational journey.

We extend service management capabilities to business functions across the enterprise to help you improve efficiency and customer experiences. ServiceNow technologies extend DXC offerings in areas such as security, cloud platforms and enterprise workplace services. Ground breaking work is happening across our business: 

Advisory

Our advisory team helps you develop and realize your service management strategy. DXC has more than 400 certified ServiceNow experts who assist customers in developing a service management strategy, roadmap, and key performance indicators (KPIs) to guide the effort, and then develop and drive a program to operationalize.

Transformation and Implementation Services

We are focused on transforming enterprise service capabilities using the ServiceNow platform, and have successfully delivered more than 4,000 programs over the past 11 years. DXC can lead your organization through a variety of ServiceNow efforts such as IT Service Management transformations, IT Asset and Operations Management optimizations, and ServiceNow Platform Implementations.

Optimization and Run Services

We help enterprises on the ServiceNow platform maximize the value of their investments. Run engagements range from fully managed solutions, to upgrade preparation and execution, to break-fix and enhancement development.

License, Optimization and Procurement

Our approach begins by advising customers on how to start their digital transformation, determine and provide the right license mix and begin a phased implementation approach. Once you are live on ServiceNow, we assist with the day-to-day management of your instances, including upgrades!

Business Solutions

We extend service management capabilities to business functions across the enterprise to help you improve efficiency and customer experiences. ServiceNow technologies extend DXC offerings in areas such as security, cloud platforms and enterprise workplace services. Ground breaking work is happening across our business:

HR Service Transformation: We help enterprises plan, deploy and adopt new ways to serve employees and reduce time spent on repetitive tasks.

Customer Service Transformation: Our engagements deliver increased customer satisfaction and new operating models by helping enterprises solve service issues faster.