Technology know how and organization change support
DXC’s ServiceNow ITSM programs are much more than rapid configurations. DXC brings its experience from 11+ years of delivering successful programs, and provides clients with ITSM process guidance, technology know how and organization change support to maximize the business impact of the ServiceNow platform as well as provide sustainable governance programs to ensure the platform continues to meet the needs of the business over the longer run.
With resources located all over the world, DXC can deliver anywhere.
- Transformation – DXC helped one of the largest retail companies to consolidate 15 regional and conflicting IT processes into four global processes.
- Efficiency – A specialty vehicle manufacturer was able eliminate over 36,000 non-value add approvals from their processes per year, significantly improving average SLA’s.
- Modernization – A hospital group was able to consolidate and move their ITSM processes from three, 20+ year-old systems to the ServiceNow platform.
The DXC difference is:
- Experience, skill and scale
- ServiceNow ecosystem leadership and innovation
- ITSM technical, process and organization change expertise
- Accelerators and proprietary tools