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Drive customer loyalty with new experiences
DXC’s Consumer Industries & Retail (CI&R) Offering portfolio helps you respond to market challenges and changes in consumer demand.
DXC’s CI&R Solutions for SAP are focused on helping customers address Consumer and Retail market challenges by providing digital solutions that drive business improvements, new customer experiences and quantifiable outcomes.
Our Consumer Industries and Retail Services include:
Optimize your Core Planning and Execution Capabilities
Supply Chain Systems have always been the heart of performance excellence in CI&R. COVID-19 accelerated the need to have Supply Chain Command and Control Visibility, rapid concurrent planning based on orders (Demand Driven Material Requirements Planning – DDMRP) and planning simulations that allow for orders, inventory, transportation and financial impacts to develop optimized plans – even in uncertain times.
DXC helps clients achieve these Supply Chain improvements in the S/4HANA suite which we provide as a cloud service, thereby relieving your company from having to endure a heavy on-prem implementation before you can reap the benefits. Your current ERP systems can stay untouched until you’re ready to transform them.
Key Benefits:
- DXC’s S/4HANA Supply Chain Control Tower can quickly show you Order Fulfillment status and Transportation and Logistics status on a geo positioning map that zooms from Global to Region, Country, State, Metro and Neighborhood. This can be quickly consumed by end users with the use of Mobile Application Extensions.
- DXC can link the Control Tower’s red, yellow and green status to DDMRP and other S/4HANA Planning systems so that plans can be optimized to address the issues depicted in the Control Tower.
- DXC’s Supply Chain Risk Assessment creates a “War Gaming” environment to simulate various events and provide planners with the capability to prove they can fulfill demand at an acceptable level by customer category, product category and geo segment.
- DXC provides planning-as-a-service where you can do financial simulations until all the plans are synchronized for maximum service levels and maximum profit margins.
Managed Services: Understand the value of SAP Intelligent Business Operations
Simplify your SAP run environment with better business outcomes and lower maintenance cost.
DXC helps clients achieve this by using predictive and proactive mapping and continuous process improvements, delivered with DXC’s Industrialized Delivery System (IDS) model, leading analytics tools and processes. On average, DXC helps clients reduce the cost of running their SAP applications by up to 30%.
Here is a sampling of results experienced by our clients:
- DXC helped a Consumer Packaged Goods client drive business-process improvement through effectively monitoring operations and by correcting and self-healing business issues before user impact, achieving more than 40% incident reduction and improved end-user experience.
- DXC helped a world-leading CI&R client standardize proactive monitoring and automation by preventing 470 potential financial impacting issues, 97% of interface errors and 75% of batch process cancellations within 6 months.
- A major retailer wanted to reduce TCO by gaining insight into expanding retail operations with the SAP HANA® platform, especially for operations and customers. DXC helped reduce TCO by 30% by linking business outcomes with technology drivers and optimizing end-to-end processes.
Cross-Industry SAP Solutions
- S/4HANA: DXC’s S/4HANA Supply Chain Control Tower provides you with a holistic, comprehensive view of your entire supply chain - from order fulfillment to transportation and logistics - to help optimize your business.
- SAP Intelligent Application Operations: We have industry-specific innova
- SAP Intelligent Customer Experience: DXC has an industry-specific, customer-led, insights-driven, end-to-end portfolio to help CI&R enterprises be connected and continuously deliver excellence to their customers.
- SAP Finance: DXC can implement your financial functions and streamline business management, allowing you to drive out new value from your core CI&R finance activities.
- SAP Human Experience Management: DXC offers in-house implementation solutions, HR transformation and advisory services and application management services for all of your SAP Human Experience Management solution needs.
- SAP Procurement: With CI&R-specific supplier segmentation, consolidation and demand management, DXC can help you analyze and optimize your spend for value creation opportunities.
Why DXC?
Our comprehensive services portfolio is underpinned with globally consistent, world-class delivery models, processes, tools and metrics because we make it our business to enable you to succeed in yours.