Exceed customer expectations with better process performance and streamlined technician mobility.
Optimize your Manufacturing and Field Service operations with our Direct Store Delivery (DSD) offering that enables you to skip the retail wholesaler process and instead sell and distribute goods directly to point of sales (PoS) or point of consumption (PoC). DSD operators handle the product or service category for customers from beginning to end, and the customer does not have to worry about ordering, warehousing, merchandising, or handling any products. By overseeing pricing and promotions, DSD operators can provide value-added services including:
- Shelf inventory management
- Store ordering
- In-store merchandising
- In-store forecasting
To deliver a world-class direct store delivery experience, you need a field service and distribution expert. We can help you develop strategies to optimize your operations and customer experience along the direct store delivery journey. Our DSD offering provides functionality and capabilities across the transformation journey, including:
- Modeling and demand management
- Routing and optimization
- Schedule, dispatch and monitor
- Customer centric experience
Want more digital transformation? Further enhance your field service capabilities with Microsoft Dynamics 365 Field Service and DXC Remote Assist.
DXC Dynamics 365 Implementation Services: DXC provides an implementation Field Service Accelerator that expands the capabilities of the standard solution and provides a framework to ensure a rapid, successful and cost-effective implementation. Accelerator key features include contract management, cost and revenue tracking, portal jump start pack, and a Power BI model for enhanced intelligence and analytics.
DXC Remote Assist: Technicians can solve problems in real time with the help of remote experts and remote access to virtual documentation and guides bringing all information into view. Increase the power and scalability of Remote Assist by integrating with a platform like Microsoft Dynamics 365 Field Service.
DXC Solutions for Microsoft Power Platform: A low cost, scalable development platform that enables Distribution organizations to respond rapidly to market opportunities and challenges integrating with Office 365, Azure, Dynamics 365, Power BI and has over 300+ connectors available for data integration with existing systems.
Align people, processes and technology to consistently deliver what your customers value with innovative technology and the expert knowledge. Contact us today to learn more about our direct store delivery solution.