Connecting your field service experts through virtual reality for faster problem resolution
Technicians can solve problems in real time with the help of remote experts and remote access to virtual documentation and guides seamlessly bringing all information into view.
- Connect with experts in real time anytime, and anywhere to solve issues faster to reduce costs and increase efficiencies
- Access virtual documentation, like Microsoft Guides, for step-by-step instructions in the field
- Easy integration capabilities, flexible platform
Managers walk the job site without being on site by utilizing state of the art HoloLens virtual devices integrated with your field service applications. DXC’s Unified Endpoint Management offering allows you to manage HoloLens devices through mobile device management solutions, to manage general and security settings and to deploy applications on multiple devices.
DXC is part of the Mixed Reality Partner Program (MRPP) and is an authorized reseller of HoloLens 2 devices and Mixed Reality business applications licenses.
Increase the power and scalability of Remote Assist by integrating with a platform like Microsoft Dynamics 365 Field Service. DXC provides an implementation Field Service Accelerator that expands the capabilities of the standard solution and provides a framework to ensure a rapid, successful and cost-effective implementation. Accelerator key features include contract management, cost and revenue tracking, portal jump start pack, and a Power BI model.
DXC Enterprise Mixed Reality Services
We bring years of implementation and development expertise to your mixed reality solution with the following available services:
- Consulting and strategy: MR best practices, device demonstrations, industry-specific use cases, and 3D user experience design.
- QuickStart solutions: Management of HoloLens devices, Holographic collaboration and HoloLens reseller.
- Application development: HoloLens custom applications, AR mobile applications, 3D modeling, DevOps capabilities, training and evaluation.
- Integration and transformation: Integrate MR technology with backend systems, Azure cloud services, IoT and geolocation, identity security and analytics.
Align people, processes and technology to consistently deliver what your customers value with innovative technology and the expert knowledge. Contact us today to learn more about our remote assist solution and mixed reality services.