Disruption is coming for you. Whether you feel it yet or not, technology is changing the core of how businesses operate. ENVISION Customer Strategy Summits help teams co-design their desired future. Want to do the disrupting? Want to take on the industry-leading title?  Customer Strategy Summits help build the bridge to a transformational future by clarifying where you want to be, assessing where you are and then mapping core capabilities and work streams needed to get to the desired future state.

Our Customer Strategy Summits support the co-design, or collaborative design of the customer's desired future direction. These summits help identify and clarify where the customer strategically would like to position themselves, assesses their current state, and then builds a bridge to the desired future state by identifying core capabilities and work streams required to achieve the strategic outcomes in their future state.

Use case:

“The ENVISION format is fantastic.  I have been in 5 day workshops where we haven’t covered one fifth of what we have done here.”

“What is the vision and architecture for workforce digital experience in the company to inspire and empower our people?”

Context

• The Customer needed to develop a wide-ranging vision and Reference Architecture for Workforce Collaboration across many disparate functions.
• The aim was to develop an agreed-upon set of business drivers and of the shared plan.

 Outcomes

• The group defined its Strategic Outcomes and Future Vision as well as recognizing strengths and weaknesses within the current Customer environment.
• We agreed to a set of Use Cases and Strategic Initiatives for the workforce digital experience and to increase the value proposition for Customer staff.