DXC UltraGenda, a suite of web-native applications, streamlines care planning and coordination for a single service, an organisation or across a whole health system.
Schedule complex care pathways whilst enabling self-service for patients including video consultation integration. DXC UltraGend, a suite of web-native applications, streamlines care planning and coordination for a single service, an organization or across a whole health system.
Hospitals, primary and community healthcare delivery organisations are under greater pressure to achieve efficiencies and quality of service. Increasingly, these services must schedule complex care pathways across multiple teams, resources and scheduling systems, which can lead to errors, waste and inconvenience for patients and care teams.
Streamline care planning and coordination
DXC UltraGenda, a suite of generic, web-native applications, supports key planning processes, enabling medical and administrative staff to quickly schedule complex combinations of patients, clinicians and resources across the whole healthcare ecosystem. This application suite streamlines the handling of multi-disciplinary team appointments, patient pathways and appointment sets, rescheduling and multi- resource bookings to just a few simple steps.
DXC UltraGenda also enables patients to self-book, cancel and reschedule appointments whilst respecting the organisation’s appointment-booking rules.
To support care coordination across multiple organisations, DXC UltraGenda supports scheduling for a single service or a range of services, and enables the scheduling of resources across different organisations, including full integration with multiple electronic medical records (EMR) or scheduling systems used by these organisations and services.
“Quite simply, we think UltraGenda is the best scheduling system available. It is easy to set up and use, and across almost all areas, we are able to harness UltraGenda’s capabilities to weed out manual processes, saving time and reducing the potential for error.”
DXC UltraGenda Benefits include:
- Better patient experience via reduced patient waits and less wasted time. Patients get more accurate appointment scheduling, direct access to their own bookings and support for video consultations. Patients can be referred or booked by their general practitioner.
- More effective resource use achieved through optimised use of staff, equipment and facilities through effective load balancing and decreased use of critical, scarce or expensive resources.
- Improved efficiency, including reduced DNA (did not attend) rates resulting in less administrative time and effort required to schedule, confirm and reschedule appointments.
DXC UltraGenda features
- Multi-location capability: One stop for booking and rescheduling across local and downstream organisation services, whilst allowing management of complex scheduling tasks.
- Multi-resource scheduling: Single step for all staff, equipment and rooms required — wherever they are.
- Full bed management: Supports all admission, discharge and transfer (ADT) functions, including registering home leave. Supports planning future intakes — assigning a specialty, ward and bed directly.
- Dashboards: Overview and real-time reporting of capacity and performance, allowing managers to quickly understand issues and identify improvement opportunities.
- Referral and decision support: Electronic referrals — not limited to a single organisation — increasing speed, plus built-in decision support preventing inappropriate or incorrect referrals.
- Patient portal and video consultation: Patients directly engaged with their booking, confirming and cancellation — online and through a mobile application, improving attendance rates and patient experience.