An end-to-end solution supporting complex needs.
As a commercial insurance provider, you operate in a highly complex market, often relying on a highly intricate web of systems and an expanding amount of data in order to make well-informed risk decisions.
Your key decision-makers are typically at the front end of the process and they demand technology that allows them to make the most informed decisions, easily and intuitively. Your administration staff want adaptive workflows and unobtrusive regulatory controls. Your managers and directors want information in real-time to support financial analysis and risk committees. And your go-to-market teams require online portals and capability to support the ever-expanding network of intermediaries, service providers and customers.
With various stakeholders critical to the success of your business, the technology that aids your decision-making must be flexible enough to align to diverse needs.
Powered by the OPEN Core platform, Xuber for Insurers provides an agile, configurable solution for end-to-end business processing, including CRM, underwriting, accounts, claims and bureau / non-bureau messaging for a wide range of specialty lines.
Xuber for Insurers is tailored for national and multinational carriers and MGAs processing insurance end-to-end. It features the following:
- Multi-National and Multi-Company Hosting: Host multiple operating entities and offices running multiple languages from the same system with full control over data segregation and functional security.
- Comprehensive Function Set: Key underwriting, claims and accounting processes supported by one system, including quotations, coinsurance arrangements, binders and lineslips, schedule based policies and accumulations with map visualisation.
- Product Builder: Version controlled product templates that provide granular control over cover, clauses, escalation and authority rules, document templates and other attributes.
- Rich and Extensible, Multi-Class Policy Structure: Mature risk recording and transaction handling with an extension model to add additional classes of business around central core processing.
- Configurable Financial Accounting: Template driven, workflow based financial accounting sub-ledgers out-of-the-box, with the ability to clearly and easily see, modify or add new processes.
- Intelligent User Interface Design: Web-based and role aware, the interface adapts to the user and the function they fulfil with tailored workbenches, information widgets, innovative search and navigation tools.
Xuber for Insurers is a carefully designed core platform that empowers informed decisions, delivers tailored, browser-based capability, increases productivity, improves efficiency and provides real-time regulatory reporting. A platform with these features is fast becoming a key driver for growth.
Benefits include:
- Faster time to market in new geographies.
- Lower cost of ownership through hosting on a single platform and web user interface.
- Easier integration with other systems with all data hosted in one location.
- Out-of-the-box ability to process most major classes or business, with powerful product and configuration tools to rapidly introduce niche product lines and products.
- Faster adoption of IFRS and regulatory changes to accounting practices with lower cost of system modifications.
- An easier path to audit and increased regulatory compliance as accounting configuration is always visible in-system.
- Web deployment provides access anywhere, including self-service functions for partners and customers.
About OPEN Foundation
Embracing agility and dynamism, whilst retaining control and certainty is an on-going balancing act. One of the most valuable assets within Xuber addresses this challenge directly: OPEN Foundation.
Business functions and requirements within the system are expressed as processes and rules rather than hard-coded. OPEN Foundation enables trained individuals to adapt the solution, whenever and however needed, from adapting screens to embedding workflow logic within actions and behaviours.
OPEN Foundation also allows insurers to connect the solution with partners and third-party providers. For example, Thunderhead, SharePoint & Experian. Thunderhead provides dynamic document creation and multi-channel distribution; Experian provides bank validation and address lookups; and SharePoint provides a solution for document storage and content management.
Implementation, support and upgrade services
We provide highly experienced support professionals who ensure your insurance software system runs, responds and grows in line with your business objectives. This team supports mission critical solutions from global operations, on a ‘follow the sun’ basis if required. We can adapt our services against clearly defined Service Level Agreements. This team monitors closely agreed service level agreements and reports on these through regular reviews, with an aim to continuously improve the service provided.
- Implementation: Our established program and project management methodology covers the full project lifecycle, enabling us to deliver to a consistently high standard every time.
- Product support: Following implementation, our team of highly experienced support staff are available 24×7 to ensure your system runs, responds and grows with your business.
- Upgrade services: If you’re upgrading Xuber products, we have an automated upgrade process to facilitate a pain-free transition.
- Migration: We have an established migration approach designed to mitigate risk and ensure minimal disruption to your business, even with the most complex migrations.