DXC Technology’s nbAccelerator positions life insurance and annuity companies to close new business faster by automating repetitive steps and integrating work management, marketing, sales and service activities.
Thrive with the industry's most complete new business software
Accelerate new business
Time is a precious commodity when it comes to life insurance and annuity sales. Every extra day you take to process new business presents an opportunity for an applicant to walk away. In this high- pressure environment, both consumers and producers are looking for fast, accurate responses and immediate access to their information.
DXC’s nbAccelerator, the industry’s most complete new business software, positions life insurance and annuity companies to close new business faster by automating repetitive steps and integrating work management, marketing, sales and service activities. nbAccelerator gives you the power to transform your new business and underwriting operations. It streamlines the capture and submission process, automates repetitive tasks, and ensures that work is distributed appropriately and handled promptly. It also speeds risk assessment and automates underwriting decisions.
nbAccelerator combines advanced technology and DXC’s industry-leading experience to improve speed and efficiency, while helping insurers write profitable new business that supports growth objectives.
Boost performance with end-to-end processing
DXC's nbAccelerator boosts performance by integrating the entire new business and underwriting process. Contracts move into production without manual handoffs or paper-driven tasks, enabling underwriters and case managers to focus on cases that need attention.
nbAccelerator creates an image-based work environment that eliminates paper and allows work to be shared across departments and processed in parallel. Work is distributed electronically according to flexible rules, including processor skill level and workload, product type, geography and priority. nbAccelerator helps you:
- Seamlessly integrate data entry and validation, requirements identification and fulfillment, underwriting and issuing
- Eliminate redundant tasks and processing lags, enabling several people to work on a case simultaneously
- Access complete information at the right time, in the right way and for the right person — anywhere in your organization
Streamline applications and submissions
With nbAccelerator, companies can create highly efficient processes from the beginning. The software’s easy-to-use electronic application guides your producers through the data-gathering process, ensuring all necessary information is collected at the point of sale.
Client information is automatically captured and submitted through a paperless, self-service process. Your producers can complete electronic applications anytime, anywhere — working offline at a prospect’s home or working online in the office connected to the internet. The software automatically fills in the appropriate, most current forms, and presents them for electronic signature or converts them to PDF for ink signatures.
nbAccelerator gives you more options for efficient application entry:
- Dynamic screens use prompts and questions to ensure clean, complete applications
- Home office app entry is image-enabled and web browser-based
- Prepopulated customizable views eliminate redundant entry
- Advanced data validation reduces input errors
- Signatures can be electronic or hand-written on printed forms
- Applications can be submitted electronically with real-time status tracking, or processed manually with paper documentation
To support a full range of distribution channels, nbAccelerator provides multiple options for receiving applications — from browser-based, image-enabled data entry to online submission over your web portal. nbAccelerator receives applications around the clock and incorporates highly efficient data entry features that speed processing while reducing errors.
Automate underwriting
nbAccelerator provides a full range of automated underwriting capabilities — from initial simplified underwriting to more complex iterative analysis. You can customize the level of automation based on your organization’s objectives. Additional underwriting features include:
- Prepopulated underwriting rules
- External rules and calculations
- Automated suitability and underwriting analysis
Give your staff advanced new business capabilities
Equip underwriters with a comprehensive workbench
DXC's nbAccelerator helps underwriters accomplish risk assessment tasks quickly and efficiently, giving them access to all pertinent case data — including electronic images. Underwriter assignment is based on flexible rules, with options for multiple approvals and automated routing of work between the multiple approvers.
nbAccelerator’s underwriter workbench provides a comprehensive browser view of all relevant information, combining contract information, images and electronic data in a centralized location. The underwriter workbench provides:
- Access to all data, including current requirements and prior insurance history
- Ease of use for capturing, displaying and scoring impairments
- Integrated views for third-party provider data, including MIB Group and lab providers
- Efficient processing functions for ratings, endorsements and final decisions
- Advanced communications using email, electronic comments and outgoing correspondence
- Capabilities for sending and tracking facultative reinsurance
Automate and simplify
Automate requirements management
DXC's nbAccelerator automates the most time-consuming and costly functions of underwriting and new business processing. The software automatically determines, orders and receives medical and nonmedical requirements, then matches them to the appropriate cases for evaluation. nbAccelerator automatically follows up on requirements that are not received within your predefined time frame. nbAccelerator supports:
- Established interfaces with leading providers and automatic ordering and receipt of requirements
- Automated underwriting analysis of selected requirements results
- Support for a range of underwriting and delivery requirements, including nonmedical requirements such as replacement forms and state- specific forms
Turn your data into business intelligence
nbAccelerator’s reports provide valuable metrics to drive continuous improvement of new business and underwriting processes. Business intelligence enables visibility to measure the entire business process in real time. It helps you identify bottlenecks and processes that cost time and money. Comprehensive statistical reports focus on products, distribution channels, underwriting, providers and new business processes.
Simplify case management
nbAccelerator simplifies the case management process by integrating complex tasks related to case administration, processing cash, communicating with all entities and delivering the final contract. Case manager assignment is based on flexible rules with cases automatically routed to the assigned case manager, accompanied by a list of the administrative tasks to be completed. Role-based security enables users to access appropriate business functions while limiting their access to confidential underwriting data. Your case workers get a comprehensive case history, automated requirements and form processing, and fully integrated communications.
Manage correspondence and documents with ease
nbAccelerator improves service by providing dynamic and configurable communication options. Correspondence may be automatically generated based on specific events, eliminating the need for manual processing. When on-demand correspondence is needed, underwriters and case managers may request documents from the underwriter or case manager workbenches. Integrated email helps streamline producer communications while maintaining a history on the contract record.
nbAccelerator offers configurable options for contract print. Contract print extracts include static and calculated values, image identification, amendments and endorsements. Plus, they’re generated automatically, which enables your external print system to produce the complete set of contract documents.
Modernize your technology environment
Standardize cash management
DXC's nbAccelerator improves accuracy and cash-flow timing by automating many repetitive cash-with-application processes. Manual keying is eliminated as payments are applied automatically to contracts. A cashiering workbench manages deposits and generates detailed deposit tickets and balancing reports. nbAccelerator’s full range of cash management functions include:
- Checks, credit cards and wire transfers
- New premiums and Section 1035 exchange funds, with automatic application of premium
- Automatic cash-with-application acceptance based on your predefined rules
- Advanced balancing reports
Support integration across multiple systems and channels
nbAccelerator’s data interface uses ACORD industry standards and best practices — allowing a single platform to support multiple products, multiple distribution channels and multiple backend systems. DXC’s flexible design puts your organization in control of the results. Standard interfaces are included for the DXC CyberLife®, VANTAGE-ONE® and Wealth Management Accelerator® administration systems.
The open architecture of nbAccelerator enables and manages the open exchange of information between systems, across enterprises and among partners in a value chain. Your organization can implement the entire system or choose individual components, such as the risk assessment platform. DXC supports a wide range of new business services, including consulting, implementation, integration, managed hosting and full business process outsourcing.
nbAccelerator - Intelligent e-App
Speed applications with complete data capture
DXC's nbAccelerator Intelligent e-App guides your producers through the data-gathering process, ensuring all necessary information is gathered at the point of sale.
Complete, error-free applications are essential to the smooth processing of life insurance and annuity new business. The job of correcting applications is costly and time-consuming, and some applications are withdrawn as the result of delays. DXC’s Intelligent e-App software, a component of DXC's nbAccelerator®, streamlines the process of acquiring new business and eliminates errors by equipping your producers with an electronic application that automatically populates data, provides the correct forms and covers all of the required questions.
Intelligent e-App guides your producers through the data-gathering process, ensuring all necessary information is gathered at the point of sale. Information is automatically captured and submitted through a paperless, self-service process. Your producers can complete electronic applications anytime, anywhere — from the prospect’s home to online at the office.
Intelligent e-App starts the process by presenting a list of available products. Once the product is selected, the guided interview uses dynamic views and reflexive questioning to capture all the required information. The data is immediately validated using configurable rules to assure a clean application, eliminating costly and time-consuming “Not In Good Order” (NIGO) applications. The software automatically generates a completed application along with current versions of any required supplemental forms. Agents may capture electronic signatures or print the forms locally, or elsewhere, for capture of the wet signature. The application is submitted electronically for immediate processing.
Using DXC’s technology, the life and annuity application process is greatly streamlined — increasing efficiency and reducing operational costs and processing time. When the applications are sent to DXC’s nbAccelerator, subsequent processes such as requirement gathering also are automated — further increasing your bottom line.
Key features of Intelligent e-App:
- Supports all product/plan types
- Allows carriers to define and personalize help, error messages, business/process rules, data validations and calculations
- Automatically creates a dynamic, browser-based user interface based on carrier-defined model, with live user data inputs
- Seamlessly populates data and forms from multiple internal or external sources
- Uses point-and-click, drag-and-drop technology — no coding necessary
- Integrates with existing carrier distribution portals
- Supports ACORD-compliant TXLife 103 XML Application Output/Submission
- Available both online and offline
Support growth with DXC’s experience and proven solutions
Many leading insurers use DXC’s new business solutions and services to acquire and sustain new customers. Through industry alliances, self-initiated funding, cosponsored development and other client-focused programs, DXC invests in its technology and underlying processes to continuously enhance nbAccelerator.