Master digital banking to succeed in financial services

One powerful way forward is to become a platform business. This involves rethinking the traditional value chain, as well as the organization’s place in it. Bankers should determine which services they can provide efficiently and which they should source from others. For most, this shift will mean adopting digital platforms that are integration-centric and can leverage analytics, artificial intelligence and automation. Banks will differentiate on their ability to put a more integrated information picture in place that enables the bank to extract, collaborate and operationalize insights.

When financial services providers take the best of what they have today, use a digital platform to team with others and amplify their combined strengths, they can secure a strong new position in a reconstituted ecosystem.

To help banks further, DXC has created an ecosystem of partners that co-innovate and jointly deliver solutions. They feature some of the industry’s top providers, including AxiomSL, MetricStream, NCR and SAP. Also, DXC and HCL Technologies operate a partnership, CeleritiFinTech, that offers a wide range of banking systems and services, including infrastructure as a service.

Watch how DXC helps global banks with digital transformation

Strategic acquisitions are another important element of DXC’s offerings for banking and capital markets. Our recent acquisitions include Fruition Partners, the leading provider of technology-enabled solutions for the service management sector and the largest ServiceNow-exclusive service management consulting firm. 

DXC has created a next-generation services delivery model to provide intelligent automation at scale. Called DXC Bionix^TM, it leverages analytics, artificial intelligence and automation to provide greater insight, speed and efficiency. It’s underpinned by Platform DXC, our new digital-generation delivery platform. Platform DXC enables us to quickly build and deliver offerings and solutions that are partner-engineered, at scale and repeatable.

Now is the time to act. Don’t be disrupted — be the disruptor. Let us help you innovate and transform to differentiate with speed and quality. That’s DXC. That’s Digital Delivered.

Learn more at www.dxc.technology/banking

About the Authors

V. Balasubramanian(Bala) is DXC Technology’s chief technology officer for banking and capital markets. With experience working in the United States, India, Singapore, Hong Kong, Taiwan and China, Bala helps define DXC’s solution strategy for the industry, leads SME teams on industry issues, and helps set the technology direction for solutions. He also engages with customers, partners and industry analysts around digital disruption and transformation.

Tom Hetterscheidt is chief technologist for banking and capital markets at DXC Technology in North America and a Distinguished Engineer. He has more than 25 years of experience in technology consulting, software development and strategic planning for financial services. Tom works closely with customer executive teams and provides innovative insights and guidance to align customers’ technology roadmaps with their strategic business objectives. He is also the coauthor of the paper, Blockchain in the financial services industry.

Claus Schünemann is DXC Technology’s vice president and industry general manager for banking in Europe, the Middle East and Africa (EMEA). He’s responsible for defining and implementing go-to-market strategies and plans in the EMEA banking industry; managing banking industry profit and loss (P&L) in the region; and leading the development and commercialization of DXC’s portfolio of regional banking offerings, which includes offerings from CeleritiFintech, iBS, FondsDepot Bank, Xchanging Italy and business process services (BPS) organizations in several countries. Previously, Claus served as vice president and general manager, Central and Eastern Europe for CSC, with P&L responsibility for the region. In that role, he drove revenue growth, returned the region to profitability and dramatically improved customer satisfaction.

Contributors

Gianluca Bernacchia, analytics offering principal, DXC Technology

Bill Murray, senior researcher and advisor, Leading Edge Forum

Jerry Overton, data scientist and industrialized AI lead, DXC Technology, and DXC Fellow