Albert Heijn Netherlands improves server delivery with self-service portal
Client:
Ahold DelhaizeChallenge:
- Manual process for ordering new servers was slow and prone to errors.
- The process of executing vulnerability scans to ensure security and compliance was not fully automated.
- There were delays in delivering a secure and compliant system.
Solution:
- Easy-to-use self-service portal powered by DXC’s Managed Services for VMware.
- Flexible IaaS and PaaS that easily scale up or down as needed, with a pay-for-use pricing model.
- Security and compliance requirements integrated in the build process.
Results:
- IT users can now order servers quickly and easily.
- Automation means servers are delivered in hours rather than days, with improved standardization and quality.
- Security is enhanced.
Agile approach to solution delivery
Food retailer Ahold Delhaize includes supermarkets, convenience stores, online delivery services and specialty stores. Spanning Europe, the United States and Indonesia, Ahold Delhaize consists of brands like Albert Heijn, Etos, Food Lion, Gall & Gall, Hannaford and Peapod. The company’s overall business is big, serving some 50 million retail customers a week, and growing.
Ahold Delhaize’s commitment to make life a “little easier, healthier and affordable” for its shoppers demands digital transformation together with its trusted partners to stay ahead of the curve as customers’ preferred grocery store.
One of the local Dutch brands, Albert Heijn, required an agile approach to solution delivery, moving away from a manual process for requesting new servers. With the manual process, it usually took several days to deliver a single new server that would be secure and fully compliant with company regulations.
Portal Power
To speed things up, DXC Technology proposed, built and implemented a self-service portal for Albert Heijn’s IT department. The portal is powered by DXC Managed Services for VMware (MSV) platform, a key component of DXC’s digital transformation program. MSV is a a complete cloud solution integrating hardware, software and services into a dedicated enterprise-grade cloud.
From the self-service portal, users can customize and order servers, easily provision infrastructure and platform services, scaling them up or down with just a few clicks.
Faster, lower cost, more secure
Already, the benefits to Albert Heijn have been substantial. The self-service portal provides simple and fast deployment of infrastructure service, allowing server access in just a few hours. Automation eliminates all manual errors. The company also gains greater flexibility, increased availability with next-gen technology, greater adherence to standards, and even better regulatory compliance.
Because the new setup is based on a pay-for-use pricing model, Albert Heijn will pay only for what it actually uses, so costs can be easily forecast.
Security is a key benefit. Every server is identically configured by applying templates and automation. This also ensures that all servers are delivered in accordance with the policies of Albert Heijn’s security department.
The MSV platform enables the IT department of Albert Heijn to bring innovations to market faster – and it allows the team to spend more time on delivering sustainable solutions for its business.
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