The power of automation during COVID-19
DXC Technology can rapidly deploy a digital workforce to address an organisation's critical business needs using robotic process automation (RPA).
Robotic process automation is software, or a ‘robot’, configured to mimic the actions of a human, using IT systems to conduct a business process. Robots interpret and trigger responses with other systems to perform a vast variety of repetitive tasks.
RPA automates the time-consuming, repeatable tasks that weigh down knowledge workers and improves the efficiency and reliability of work outcomes. It is the future of business process management and will play a key role in digital transformations across industries. Studies show that employees embrace and welcome technology as machines can do the tasks that are manual, onerous and can free them up to do other important tasks. Automation is a key component of reducing stress amongst employees in an organisation.
We work with industry leaders, including WinAutomation, Ansible, Turbonomic, UiPath and Blue Prism, to equip organisations with the tools they need to succeed at this critical time.
Robotic process automation digitally empowers business processes through:
Resilience and scalability of critical processes:
- Digital workers can operate at scale 24 hours a day, seven days a week to respond to spikes in business activity.
- They are not at risk of COVID-19 infection, subject to travel restrictions or affected by physical office closures.
Secure out-of-office working:
- RPA eliminates the need for employees to perform sensitive activities outside of the office.
- Digital workers are securely and remotely deployed, enabling businesses to overcome the challenges and costs of establishing local teams where overseas effort may not be suitable.
Cost reduction:
- We can identify high-value processes that we can automate to prevent costly, manual efforts.
- Digital workers can be trained to work across any function. This includes order processing, procurement, finance, employee onboarding and IT and service desk tasks, as well as customer contact centre responsibilities.
What can your digital worker do?
- Move files and folders
- Log in to any application
- Connect to system APIs
- Extract content from documents, PDFs, emails and forms
- Scrape data from the web
- Make calculations
- Read and write to databases
DXC's robotic process automation integrates individual robots, self-service apps, tools and enterprise systems to create scalability, resilience, flexibility, and efficiency.
Learn more about automation and RPA insights on Thrive.
Our subject matter experts are available to help your organisation discover the value of automation.