Combating COVID-19

Supporting your organisation and people with business and IT strategies


The impact of COVID-19 (coronavirus) is upending organisations around the world and changing daily life for everyone. This crisis requires new safeguards for people, such as moving workforces to remote locations, and is creating a pressing need for IT reinforcements and upgrades.

Organisations across Australia and New Zealand need rapid response strategies to prepare for and manage the challenges they face. DXC’s practice, especially during difficult times, is to stand shoulder-to-shoulder with our customers. We strive to deliver against existing projects and the new challenges that inevitably emerge.

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Solutions to combat COVID-19 challenges

The current crisis is stress-testing every organisation. DXC is being called on not only to deliver on existing programs, but also to bring innovative ideas, speed and scale to new customer challenges. This is the environment for which DXC has built its business, and the circumstances that bring out the best in DXC people.

Our team of technology and industry experts are here to work with you and provide rapid response strategies across three key areas:



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Protecting people

Protecting people

First and foremost, ensuring citizens and employees are well protected during the crisis is the highest priority. From deploying triage robots to help protect front line clinical staff, to enabling secure and flexible remote working environments, our team of locally based technology and industry experts are here to support your organisation’s immediate priorities. From a digital perspective the best way to assist is through ensuring the right information is getting to the right people at the right time.

Managing steady state operations

Managing steady state operations

Keeping business operations running smoothly may be challenging for organisations as the situation continues to evolve. This may come in the form of a downturn in revenue, changing demands on ICT infrastructure, increased cost of operating, or managing new types of risks such as supplier unavailability. Understanding these demands and being able to adapt quickly is key to maintaining a steady state of operations for your organisation.

Sustaining business and managing growth in uncertain times

Sustaining business and managing growth in uncertain times

While ensuring a sustainable business in the short term, some organisations will focus on how they can immediately take advantage of growth opportunities post the COVID-19 crisis. It makes good strategic sense to look beyond the crisis and be prepared to exploit new ways of working and new opportunities which may arise from the new normal.

Quarantine Agent – robotic artificial intelligence agents for compliance

Quarantine Agent – robotic artificial intelligence agents for compliance

Designed with privacy and security in mind, Quarantine Agent helps governments, law enforcement and health services ensure that citizens are following quarantine instructions to reduce physical contact to help suppress infectious diseases and to lighten the load on their systems.

Limit human virus exposure with robotics and AI

Limit human virus exposure with robotics and AI

Robots enabled with artificial intelligence (AI) can help reduce the risk of human cross-infection in service environments such as hospitals, grocery stores, train stations and other citizen service agencies.

Crisis management and communication

Crisis management and communication

Quickly respond to critical incidents by orchestrating response teams and plans, while maintaining a 360-degree view of the situation with the DXC Corporate Incident Response application, powered by ServiceNow.

Securely stand up remote environments

Securely stand up remote environments

Organisations and employees must remain aware of the potential cyber security threats they face while activating business continuity plans, working from home and expanding the use of BYOD.

Additional ICT Infrastructure & support services

Additional ICT Infrastructure & support services

To support our customers, DXC can rapidly deliver additional ICT capability and support within our existing data centres or via cloud and platform capabilities.

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