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P&C - General Insurance
P&C - General Insurance Insights

P&C - General Insurance Insights

P&C - General Insurance

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P&C - General Insurance Insights

DXC Technology experts analyze industry trends, explore new ideas and promote best practices. Learn more about our thoughts and research on issues affecting the P&C insurance industry.

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Improving efficacy of AI models during times of business disruption As machine and deep learning techniques evolve, two promising approaches are reinforcement learning and deep reinforcement learning. These learning techniques are less dependent on data than traditional machine learning and offer greater insights when conditions are changing.
How BPS frameworks help insurers modernize and improve the customer experience Rapid product innovation and development represent a significant opportunity for insurers to offer customers new value and open up new sources of revenue. However, as more new products enter the market, the decades-long life cycle of insurance products raises some interesting questions.
Goodville Mutual prepares for future growth with DXC Assure Claims Recognizing the need to put the customer front and center and modernize its capabilities, Goodville Mutual Casualty Company turned to DXC Technology to replace its claims system.
DXC Technology recognized as insurance service providers leader in Property and Casualty Insurance BPO by Everest Group DXC Technology recognized as insurance service providers leader in Property and Casualty Insurance BPO by Everest Group
Infographic: 2020 DXC Insurance Survey Report - The voice of the U.S. consumer By embracing new technologies, infrastructure and partner solutions, insurers can transcend the traditional insurance proposition to become proactive partners in helping customers manage risk, prevent losses and improve holistic wellness.
Disruption Drives the Convergence of Emerging Technologies and Innovation Artificial intelligence, machine learning and blockchain are not new to the financial services scene, but have proven crucial during the crisis, particularly for insurers that need innovative approaches to better detect fraud, improve data management, increase transparency and reshape underwriting.
Infographic: Leading the digital transformation of the property and casualty insurance industry Property and Casualty insurance in a digital world requires innovation, flexibility, resiliency and transformation. DXC Assure for Property and Casualty — the enabling solution for digital transformation.
The convergence imperative for innovative insurers Today’s new and emerging technologies get all the attention. But it’s with converged platforms and partner ecosystems that insurers will truly leap ahead.
Transformational execution is key to success for insurers The insurance industry is undergoing a dramatic transformation driven by a number of factors, including heightened consumer expectations, unprecedented competitive pressures, the need to automate and optimize processes, and the surge in costly natural disaster payouts. While these challenges are formidable, so are the opportunities.
Insurance boundaries redrawn: Where do you stand? Insurance is entering a truly transformational phase — one that is being enabled by rapid advances in technology and the ability to tap into new sources of data.
Reimagine insurance by engaging customers in the digital age Leading insurers will create an ongoing relationship between themselves and policyholders and embrace a modern, AI-enhanced insurance platform to deliver differentiating customer experiences and offerings that are easier to understand, underwrite and buy.
Digital shift in insurance: The new age of the digital platform The implications of digital will extend into operational efficiencies, the customer experience, the changing risk landscape, and products. Digital transformation will be required.
Cognitive computing: A powerful enabler of insurance customer service DXC’s cognitive journey in insurance leverages IBM Watson to reshape the customer service role.
Infographic: DXC in insurance overview DXC helps insurers build a digital future
Infographic: A digital claims process gives you a competitive advantage Insurers can deliver an engaging user experience — and shorten settlement times — with digital claims technology.
RPA and cognitive computing on the verge of fulfilling promise in insurance Cognitive computing and robotics could combine to revolutionize insurance process automation.
The dual agenda of the world’s largest insurers Global Systemically Important Insurers (G-SIIs) put digital first while revamping infrastructure.
6 Steps for preventing insurance fraud Insurance companies should establish a technology framework and tap into advanced automation analytics, among other steps to prevent fraud.
10 Things most vendors won't tell you about modernization in insurance Contrary to what most software vendors tell their customers, no off-the-shelf policy administration software system will solve insurer's legacy challenges.
Four factors creating a perfect storm in the insurance industry Four major forces in play within the insurance sector have the industry on the cusp of substantial and fundamental change.

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